To grow your sphere of influence in social media, you need to be vigilant whenever your brand gets mentioned. Apart from users who share their thoughts on your brand, mentions may also come from competitors who spread misinformation or potential buyers who make serious enquiries.
Whoever it’s from, you need to respond to brand mentions as quickly as possible. People out there are talking about your brand, and below are the tools that will help you listen...
Via Jeff Domansky
Listening matters and here are five tools to help you listen to social media effectively.
Listening matters and here are five tools to help you listen to social media effectively.