Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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5 Ways To Craft A Killer Content Marketing Strategy--Without Creating Any Content

5 Ways To Craft A Killer Content Marketing Strategy--Without Creating Any Content | Public Relations & Social Marketing Insight | Scoop.it

This is not another article about content marketing. It’s not intended to convince readers that content marketing can help differentiate them from their competitors, showcase thought leadership, drive traffic, or engage their customers. A quick Google search of the phrase “content marketing for small businesses” yields more than 200 million search results, meaning that there are already plenty of people out there talking about these things (and probably trying to sell small businesses something in the process).


So who is this article for? Anyone who’s convinced, but not sure how they can make it work for their business. It’s for anyone who’s ever wondered whether it’s possible to have a content marketing strategy without creating any content.


While the short answer to this is no, there is good news. The first is that the investment of time and money it takes to create great content doesn’t have to be a barrier to entry. Almost any small business that really wants to get into the game can do so by being smart about how they’re allocating their resources and maximizing the content they do have.


The second piece of good news is that the sheer amount of free content online makes activities like curation arguably more important than content creation itself.


That said, content creation still needs to play a role in your strategy. Original content--whether it’s in the form of a blog, case studies, videos, infographics, etc.-- will help you define the point of view you want to convey and should help set the tone for all of your content marketing efforts. The key is to maximize the ways in which you distribute and supplement it with other, lower touch tactics. Read on for five of the best....

Jeff Domansky's insight:

Great tips on how to get better results from content marketing using curation and several other simple strategies.

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The 4 Most Effective Twitter Calls to Action | Pamorama | Pam Dyer

The 4 Most Effective Twitter Calls to Action | Pamorama | Pam Dyer | Public Relations & Social Marketing Insight | Scoop.it

This is one of the most common questions that brands ask. Data from a recent study conducted by Optimal indicates that Twitter delivers a smaller — but more active — audience than Facebook. But Twitter is less understood as a marketing channel, and many social media marketers are unsure about what to do when it comes to executing well-planned promotional strategies on the platform.


So what can you do to jumpstart a Twitter initiative using 140 characters or less? Social media marketing must include calls to action Calls to action (CTAs) are an essential part of inbound marketing. Their goal is to convert a user into a lead, and, later, into a customer. They are a way for you to entice your social media audience to focus on the action your want them to take....

Jeff Domansky's insight:

Click here for 4 best Twitter calls to action that will improve your marketing effectiveness, and help convert users into customers and brand evangelists.

Andy Birkitt's curator insight, August 12, 2013 11:05 AM

Calls to action are probably the most essential part of a marketing campaign and it can be difficult to get right with twitter, here are some great tips

Rick Whitley's curator insight, August 12, 2013 11:13 AM

The 4 Most Effective Twitter Calls to Action | Pamorama

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Must See Social Media Statistics | Social Media Today

Must See Social Media Statistics | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

Social media marketing is not just a trendy word, it is fast becoming and in some cases already is a viable acquisition channel for most businesses.


In fact, Hubspot reports that 70% of business-to-consumer marketers have acquired a customer through Facebook. If you are still having trouble convincing your boss that social media is worth the investment, here are 28 must see statistics for 2013 to make him/her jump on board....

Jeff Domansky's insight:

Need help convincing your boss or senior management about the value of social media? These 28 stats will help you.

Juan Trujillo's comment, August 12, 2013 1:50 AM
Thanks for all. It's a great work! jt
Lee Werrell's curator insight, August 12, 2013 6:06 AM

The Jury is in! Time British business took notice and started using Social media properly to gain more and better targeted business. COntact me on 0800 689 9689 to discuss

Béatrice Tétaz, ACC's curator insight, August 13, 2013 2:02 AM

very usfull #aequaONLINE

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Email Is Crushing Twitter, Facebook for Selling Stuff Online | Wired Business | Wired.com

Email Is Crushing Twitter, Facebook for Selling Stuff Online | Wired Business | Wired.com | Public Relations & Social Marketing Insight | Scoop.it

In 2013, no company can expect to be taken seriously if it’s not on Facebook or Twitter. An endless stream (no pun intended) of advice from marketing consultants warns businesses that they need to “get” social or risk becoming like companies a century ago that didn’t think they needed telephones.


Despite the hype that inevitably clings to the newfangled, however, it’s relatively antique tech that appears to be far more important for selling stuff online. A new report from marketing data outfit Custora found that over the past four years, online retailers have quadrupled the rate of customers acquired through email to nearly 7 percent.


Facebook over that same period barely registers as a way to make a sale, and the tiny percentage of people who do connect and buy over Facebook has stayed flat. Twitter, meanwhile, doesn’t register at all. By far the most popular way to get customers was “organic search,” according to the report, followed by “cost per click” ads (in both cases, read: Google)...

Jeff Domansky's insight:

Social sags, email and SEO soar when it comes to online sales. More proof you need to have the social marketing fundamentals in place for results.

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Social Networking Sites | Pew Internet & American Life Project

Social Networking Sites | Pew Internet & American Life Project | Public Relations & Social Marketing Insight | Scoop.it

As of May 2013, almost three quarters (72%) of online U.S. adults use social networking sites, up from 67% in late 2012. When we first started asking about social networking sites in February 2005, just 8% of online adults said they used social networking sites.In addition to asking about general usage of social networking sites in our current survey, we included a stand-alone question about Twitter and found that 18% of online adults are now Twitter users. This is roughly double the 8% of online adults who used Twitter in November 2010, the first time we asked about Twitter as a stand-alone platform.


Today, social networking site use is a major activity for internet users from a wide range of demographic groups. Younger adults are especially avid adopters, but social networking continues to grow in popularity for older adults as well. Six out of ten internet users ages 50-64 are social networking site users, as are 43% of those ages 65 and older....

Jeff Domansky's insight:

Here's a look inside the relentless growth of social media usage among adults. A variety of interesting trends for older and younger adult users will be of special interest to marketing and content marketing pros.

Mindy M Walker's curator insight, August 7, 2013 2:38 PM

New must-read from Pew Internet & American Life Project.

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This Ad Exec Quit His Job In Disgust Over Oreo's Super Bowl Tweet

This Ad Exec Quit His Job In Disgust Over Oreo's Super Bowl Tweet | Public Relations & Social Marketing Insight | Scoop.it

Advertising executive Andrew Teman wrote a blog about why he's dropping out of the game because of Oreo's infamous Super Bowl blackout tweet...


....Real time marketing has become the "it" thing in advertising. Minutes after the royal baby's birth, a slew of marketers tweeted out pre-packaged images and messages "spontaneously" reacting (and capitalizing) on the moment.


Teman continues: "In bestowing this award on this piece of work, we’re actually exposing a really sad truth. That the advertising industry has become so top-heavy with cost and process and approvals and meetings and waste, that the idea of just making a simple image, and deploying it to a simple platform at an opportune moment, is considered at this point to be ground-breaking."...

Jeff Domansky's insight:

Heartfelt or publicity ploy? My feeling is social has changed the PR/ad/marketing game. Innovate or fail.

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10 Minutes or Less: Quick Social Media Posts that Work (Fast!) - Business 2 Community

10 Minutes or Less: Quick Social Media Posts that Work (Fast!) - Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it
Social media marketing is a critical piece in the online marketing puzzle for local businesses today. But it’s just one part of a successful online marketing system, and some days, there is so much to juggle that you just need a quick, easy way to fill your social media feed with interesting, engaging content. So, here are 10 ideas you can use to keep your social channels full of relevant, timely, and useful content – fast!...
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The Complete Guide To The New Facebook For Business Page - AllFacebook

The Complete Guide To The New Facebook For Business Page - AllFacebook | Public Relations & Social Marketing Insight | Scoop.it
Facebook’s efforts to simplify marketing and advertising on the social network took a giant leap forward with Thursday’s launch of the Facebook for Business page, a single destination for all of the information brands need to tap into Facebook’s...
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52% of agencies now offer a 'full range of digital marketing services'

52% of agencies now offer a 'full range of digital marketing services' | Public Relations & Social Marketing Insight | Scoop.it

...Data included in our new UK Search Engine Marketing Benchmark Report 2013 shows that more than half of agencies (52%) now offer a ‘full range of digital marketing services’, and increase from 45% in 2012 and 42% in 2011.In comparison just 12% of agencies specialise in SEO while 7% focused exclusively on paid search. A further 10% of agencies carry out both SEO and paid search...-

Jeff Domansky's insight:

Interesting look at trends and where digital agencies are going in terms of services offered with the emphasis on integration.

Eliza Steely's curator insight, July 29, 2013 11:02 AM
Proof that integration is more important than focusing deeply on one key element
Digital Marketing - WSI France's curator insight, April 24, 2014 5:32 AM

Le Marketing Digital, toujours plus présent!

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Agile marketing: the 70:20:10 rule

Agile marketing: the 70:20:10 rule | Public Relations & Social Marketing Insight | Scoop.it

The 70:20:10 ruleTo borrow another popular concept, I would suggest thinking 70:20:10 makes sense. 70% of your marketing is the planned ‘marketing as usual’ activity. 20% of your marketing should be programmatic.I described this in more depth in a previous article but it is marketing that is more rules-driven and automated in response to various stimuli; so it is not planned, but it is responsive, and, typically, machine-driven and executed.10% of your marketing is purely responsive Oreo-style. For this you typically need people resource available....

Jeff Domansky's insight:

Some really good lessons and ideas from these marketing case studies. Key question is can you be agile enough in the future?

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The Missing Piece of Your Social Media Marketing Strategy | Social Media Today

The Missing Piece of Your Social Media Marketing Strategy | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it
Even if you’ve spent countless hours and dedicated resources to developing a thorough social media marketing strategy, you may find that you have overlooked some small, yet critical elements that could end up handicapping your efforts. For this reason, it’s always a good idea to get a second set of eyes to look over your internet marketing strategy, particularly a social media agency (heck, even having a friend look over it may dig up some missing elements).Mashable recently shared some of the most common elements missing from a social media marketing strategy. Check out some of these oversights below to see if your strategy needs some tweaking:...
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When Hashtags Go Wrong | Social Media Today

When Hashtags Go Wrong | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

...We’ve all heard of them; the brands that have spotted a hashtag trending and, keen to cash in (quite literally!), have quickly thrown together a self-promotional tweet, attached said hashtag and excitedly pressed ‘tweet’ – only to find themselves in a bath-load of hot water. Or the brands that hurriedly created their own hashtag as part of their social strategy and failed to think twice before unleashing their creation to the social-stratosphere, only to be left red-faced and facing a very public social backlash.When hashtags go wrongHere are five of the best (or worst!) hashtag howlers we’ve come across at The Social Penguin...

Jeff Domansky's insight:

Cautionary tales about hashtag fails...

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10 B2B Content Marketing Best Practices

10 B2B Content Marketing Best Practices | Public Relations & Social Marketing Insight | Scoop.it

Learn 10 principles for effective B2B content marketing, including creating content that solves pain points, and repurposing content to save time.


Content marketing does have its drawbacks. It cannot be relied upon to create a direct cause-and-effect; i.e. running a blog piece will usually not result in a direct sale. It is also very difficult to measure the results; content marketing is somewhat like public relations in this respect. However, it is not a “warm fuzzy,” either. Any marketing program should be using a variety of channels to reach customers so that its messages come from multiple different sources.


Content marketing is one of the many tools with which a company can deliver messages to its customers and prospects to “condition” them to purchase...

Jeff Domansky's insight:

These best practices will help you up your content marketing game.

Cookjmc's curator insight, October 5, 2013 12:47 PM

Good to know and reinforces what is a good practice. Content is the number one most powerful tool you have. Optimize, reshape, post and more importantly get support from your org to proliferate it. One person or team can't do it all to win. Cross departmental engagement is key.

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Online Marketing and Basic Facts | Social Media Today

Online Marketing and Basic Facts | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

You devour online marketing lessons. You feast on articles, reports, books, and eBooks.


....Perhaps it’s so important to you, you spend some of your precious time attending webinars and conferences and you can’t help but join the conversation on blogs and via social media.Good for you. There’s a ton of information to take in, the rules change daily, and if you’re going to succeed with online marketing, you must master a good many practices, techniques and tools.


The experts keep serving up specialized dishes: content marketing, social media marketing, search marketing, permission-based marketing, inbound marketing and any (fill-in-the-blank-here) marketing. The more these ingredients get heaped onto our plates, the more the meal calls for a bowl and spoon. It’s digital soup, my friend....

Jeff Domansky's insight:

Barry Feldman helps you make sense of the online marketing basics and how to avoid the landmines.

Francis Ibanez's curator insight, August 30, 2013 2:53 AM

Las oportunidades que nos ofrece el marketing online son tremendas, algunas de ellas la microsegmentación, la implementación de estrategias personalizadas, la ventaja competitiva que nos aportan...

¿que porcentaje de los recursos estás invirtiendo en marketing online vs marketing tradicional?

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Target turns to YouTube to reach Millennials

Target turns to YouTube to reach Millennials | Public Relations & Social Marketing Insight | Scoop.it

The young girl in T-shirt and shorts paces up and down her dorm room, occasionally stopping to vault herself on top of the bunk bed and then back down again.


For four days last month, Target live-streamed five YouTube personalities as they mused, joked, ate, slept and generally passed the time in makeshift dorm rooms outfitted with products sold by the Minneapolis-based retailer.


Not quite commercial, not quite reality, Target's digital experiment, dubbed Bullseye University, represents its most ambitious attempt to penetrate the digital universe of college students.


By scrolling over each room on BullseyeUniversity.com, viewers could also activate pop-up boxes that give information about the merchandise and links to purchasing them on Target.com.


Brian Kelly, a retail consultant and former top marketing executive at Sears, says live-streaming Millennials interacting with Target products gives Bullseye University an air of relevance "that's not as creepy" as other voyeuristic projects....

Jeff Domansky's insight:

Shades of big brother is still an interesting social marketing case study and an innovative attempt to reach young consumers by Target.

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Twitter taking businesses to new heights

Twitter taking businesses to new heights | Public Relations & Social Marketing Insight | Scoop.it

Case study: Virgin America is using its Twitter presence to handle everything from seat changes to cocktail requests—even at 35,000 feet.


Steve Jenkins was waiting for takeoff when he noticed it—his boarding pass for Virgin America Flight 753, bound for San Francisco, was missing his frequent flier number. He could have flagged a flight attendant. He could have called customer service. Instead, Jenkins, the CEO of a Seattle-based gaming company, decided to pick up his phone and tweet.


Four minutes later, Virgin America responded:Jenkins messaged @VirginAmerica with his ticket details. He was all set before the plane left the tarmac."It would have taken me longer to call, go through the whole phone tree, find someone, and authenticate myself," he said. "And if I hadn't done it when I thought about it, I might have forgotten about it."...

Jeff Domansky's insight:

It's a trend but not many businesses will be able to deliver real-time "social service like Virgin Airlines or other large companies." That's not going to stop the rise in consumer expectations for immediate solutions via twitter and other social media though. Watch for this trend to become a big issue for businesses of every size.

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Nielsen Study: Higher Tweet Volume Drives TV Tune-In 29% of the Time

Nielsen Study: Higher Tweet Volume Drives TV Tune-In 29% of the Time | Public Relations & Social Marketing Insight | Scoop.it

It seems like common sense that an increase in tweets can drive an increase in live TV viewership, but until now there's been scant proof of such correlation. A study released by Nielsen has found just such a relationship. In fact, Nielsen went so far as to use the other c-word: causation.


Relying on live TV ratings and tweets for 221 primetime broadcast episodes that were studied using SocialGuide -- a venture between Nielsen and McKinsey & Co. that captures Twitter activity for all U.S. TV programming -- the study found correlations between tweet and tune-in surges.Not surprisingly, a lift in ratings often yields more tweets. According to the findings, a rise in live TV ratings drove up the number of tweets about the programming among 48% of the episodes sampled. But more interestingly, on the flip side, an increase in the volume of tweets drove up live TV ratings in 29% of the episodes included in the study....

Jeff Domansky's insight:

From the post: "Nielsen study is first to pinpoint a correlation--and in some cases causation--between tweets and tune-in, which has been hard to prove."


More useful research for all.

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Battle royale! Which of the world's top 10 brands is biggest on social?

Battle royale! Which of the world's top 10 brands is biggest on social? | Public Relations & Social Marketing Insight | Scoop.it

"Brand" will always be a nebulous term. Arguments rage about its true value, especially on social media...


Although recent research shows that it can be responsible for nearly 15% of your total worth (Or much, much more, if you’re J.K.Rowling), it’s still seen by many as the ultimate wooly metric. There’s no doubt that being a household name will improve your chances of success in social, but just how far will it take you?


I’ve taken a look at the world’s top ten brands, and matched up their profiles across the biggest social media platforms.Let’s see what’s in a name...

Jeff Domansky's insight:

Lots of social media insight from this post which looks in detail at how leading global trends perform in various social media. I found a lot of valuable insight and actionable marketing ideas.

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6 Components of a Successful Digital Marketing Audit

6 Components of a Successful Digital Marketing Audit | Public Relations & Social Marketing Insight | Scoop.it

As digital communication continues to explode more organizations are recognizing its importance within the marketing mix. In order to develop strategy and allocate resources business leaders need to understand the effectiveness of their existing digital initiatives. A great way to do this is to conduct a digital audit – a study of your brand’s digital presence (on its own and in relation to your competitor set) across six key areas: Reach, Architecture, Content, Conversion, Integration and Measurement.


Before launching the digital audit it’s important to establish basic criteria with respect to rating status, structure and performance. To help guide next steps set up a simple decision filter that will aid in prioritizing your findings. One simple way to do this is to assign a color coding systems as follows...

Jeff Domansky's insight:

Valuable blueprint for measuring digital marketing ROI...

WEDCBiz's curator insight, August 1, 2013 12:08 PM

This is a good way to make sure that you are using social media effectively.

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Using Content To Breathe New Life Into All Your Marketing Channels - Business 2 Community

Using Content To Breathe New Life Into All Your Marketing Channels - Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it
As someone who spends most of his time talking to brands and agencies about content, I see far too many of them keeping content in a silo, rather than using it as part of a holistic marketing plan. Here are a few best practices for using content to supercharge your marketing spend....
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Should You Discount Prices To Get Customers? - Business 2 Community

Should You Discount Prices To Get Customers? - Business 2 Community | Public Relations & Social Marketing Insight | Scoop.it

Strategic marketing: When should you offer a product or service discount?Some of you will say never to discount price. Getting your pricing right is an important element of marketing. And to get the extra sales boost you may want to consider price promotions. One of these is offer a price discount that can be an effective tactic to get more customers. This article is not about reducing your price to get a one off sales and hope extra business will someday follow. It is about using discounting in a smart and simple way to get your business new customers and increased sales in short term....

Jeff Domansky's insight:

Really thoughtful discussion about how and when to discount or not as a marketing strategy.

dane norton's curator insight, September 30, 2014 8:25 PM

Price cutting gives a false sense of confidence because it consistently shows a spike in sales whenever it occurs. Getting your price right is an important element and to boost sales considering price promotions is an option. This article discusses how to discount in a smart manner to get your business new customers and increased sales in the short term. In the article it explains four different scenarios when to use price promotion. These include when you are launching in a competitive market, if there are going to be on going repeat sales, as a lead in price and if your product if bought on a regular basis. The key factor to think about when using a price reduction strategy is to focus on the short term reward and not one that you have to rely on to attract customers to your business.

Tiffany's curator insight, October 1, 2014 4:56 AM

Sales promotion as an Integrated Marketing Communication tool to help reducing competitors. Sales promotions ate therefore needed to correct a bad situation or avoid a donwturn. Not only discount origional prices, there are two kinds of sales promotion. Trade promotion and consumer promotion. only cutting the prices down is a false sense of confidence. we should care about long term health of the brand not be tempted by short term gains in sales generated by price discounts.

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Integrating Social Media with other Media is the Key! | Marketing Director Blog

Integrating Social Media with other Media is the Key! | Marketing Director Blog | Public Relations & Social Marketing Insight | Scoop.it

How are you integrating social media at your workplace? If you are not spending time integrating, you may be headed in the wrong direction....After working with social media platforms, I have really found the key to success is “Integration”.


Integration of social media into other forms of marketing media and business processes is the key to success. At some point, I think the term social media will go away and people will once again refer more to the internet as a whole rather than social media.Here are some great ways to integrate social media into your current marketing media and your business processes...

Jeff Domansky's insight:

Really useful look at the importance of integrating social media with other communication and marketing.

Danielle Petersen's comment, September 26, 2013 7:48 AM
@Lily Tran I agree with Lily. The points in the article were to the point and explained in detail so that you got a full understanding of what it was they were discussing. I totally agree with the statement “Social Media isn’t the answer, it’s part of the system” While yes, Social media is now a massive part of everyday life, it is not going to be right for every business or every customer, for this, it is good to make sure you have ways you are contactable through social media (i.e facebook twitter and the like) but ensure you have other ways to be contacted and other platforms you advertise on.
DavidShin's comment, September 26, 2013 9:26 AM
@lily Tran, I agree with your comment that Social Media is almost the Key marketing method these days.. especially for most small businesses! as it attracts their target market and the usage of social media apps,websites,mobiles etc are constantly increasing and the gap between mobile users and non mobile users are shrinking by the second.
Brochures are very good, I personally think that the motivation level must be quite high to read a brochure and then go on to potentially seeking for more information through social media pages because people will not risk to waste time to show interest on brochures that are irrelevant to them... especially with current times where people are living faster than ever.
Jooyoung Kim's curator insight, May 12, 2014 9:45 AM

According to this article, the key to successful business is integrating social media with other media. The secret to successful "Integration" is the transformation of social media into marketing media and business processes. Some ways of integrating social media into current marketing includes the use of brochures, content marketing, tradeshow marketing, client services, invitations, job recruiting, developing new leads, and keeping in contact with current clients. These help to ensure effective promotion and exposure of businesses in the market. However the article did emphasise the fact that social media is not always successful. That being so, it is important to  continue to focus on sales, creating new accounts and retaining current accounts. 

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How Can Marketers Use Meme Marketing Or Memevertising? - Andrew Spence - The Laptop Zentrepreneur

How Can Marketers Use Meme Marketing Or Memevertising? - Andrew Spence - The Laptop Zentrepreneur | Public Relations & Social Marketing Insight | Scoop.it

Andrew Spence discusses meme marketing or memevertising and how using this can build your brand, get more traffic and make more sales....

Effective memes associated with a product or service, generate images, words and feelings in the brain that create a desire, meet a need or inspire action. Marketing is all about creating thoughts in people and memes have the capacity to do that most effectively.Look at this Nike meme: This meme is hard to forget and leaves a lasting impression – that’s what memes are meant to do.

Jeff Domansky's insight:

Great explanation of memes and how meme marketing can help you get better marketing results.

Sunil Agrawal's curator insight, July 29, 2013 3:20 AM

Use of Meme can really be put to a good use. Will you consider Meme Marketing for your social media enhancement?? In my personal opinion, a lot of creativity is needed to effectively use it in the marketing. 

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E-commerce consumer reviews: why you need them and how to use them

E-commerce consumer reviews: why you need them and how to use them | Public Relations & Social Marketing Insight | Scoop.it
61% of customers read online reviews before making a purchase decision, and they are now essential for e-commerce sites. User reviews are proven sales drivers, and something the majority of customers will want to see before deciding to make a purchase. Here are some compelling stats on user reviews, why they are great for SEO, why bad reviews are valuable, and how to use reviews in navigation and on product pages...
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Reach Millennials Through Storytelling for Good

Reach Millennials Through Storytelling for Good | Public Relations & Social Marketing Insight | Scoop.it

To be successful in reaching Millennials, businesses need to give themselves the freedom to re-think their entire marketing strategy. To achieve their business objectives businesses need to communicate effectively with the values of consumers. Brands that are becoming more socially conscious today will positively affect their bottom-line, their communities, and the world of tomorrow.


In a telephone interview with David Burstein, author of "Fast Future: How the Millennial Generation is Shaping Our World," he said Millennials are highly connected to and are extremely conscious of their values. They "see the world from a values perspective," he continued, "Reaching Millennials requires a real investment [from brands and organizations] in social responsibility."...

Jeff Domansky's insight:

If Millennials are part of your target market, you'll find some valuable insight and strategies here.

Jenifer Rettler's curator insight, July 25, 2013 4:45 PM

Storytelling and understanding the values of the Millenial Generation will also be important in the future of Training and Education as well as in Marketing.