Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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We Grew Our Email List to 44K, Then Stopped. Here's Why.

We Grew Our Email List to 44K, Then Stopped. Here's Why. | Public Relations & Social Marketing Insight | Scoop.it

We reached the point where we were growing an email list bigger and bigger and bigger with no real end game in sight.

What did we plan to do with all these email addresses once we had them?

Good question.

We didn’t have an answer, so we stopped trying to add more.

We had lots of different ideas, and people have been so gracious to share their thoughts on what we could be doing (I’d love to hear from you in the comments, too, if anything comes to mind).

Here’re a few suggestions we thought over...

Jeff Domansky's insight:

Kevan Lee offers an interesting and somewhat counterintuitive strategy in growing or not growing an email list. Worth reading.

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Overwhelmed by Email? Here Are 11 Great Tools for Organizing Your Inbox

Overwhelmed by Email? Here Are 11 Great Tools for Organizing Your Inbox | Public Relations & Social Marketing Insight | Scoop.it

And boy is it easy to lose control. After all, email is one of the top ways we communicate with a lot of the people in our lives, from our best friends to people we've never spoken with before. Many of us get bombarded by new emails on a regular basis, and it's stressful to know that we might be missing out on the truly important stuff amid the flood of less pertinent stuff.


Luckily, there are a lot of tools out there that can help us get more organized. In this post, we'll go through 11 of our favorite tools for organizing your inbox. Try 'em out, and help pave your own way to a more productive and less stressful email experience....

Jeff Domansky's insight:

Want to regain control of your inbox? Try out some of these tools for organizing your emails, and enjoy less stress and higher productivity.

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11 Personalized Email Examples You Can't Help but Click

11 Personalized Email Examples You Can't Help but Click | Public Relations & Social Marketing Insight | Scoop.it

If you're anything like most people, you can probably rattle off 100 different things you'd rather do than dig through your inbox.

It starts to feel like a chore because what's in there isn't very interesting. In fact, only 21% of consumers reported that they've received a memorable promotional email in the past two months, according to a study by Litmus. 
To overcome this, many brands are using email personalization as a strategy for creating more engaging email experiences -- ones that feel less like a robot, and more like a friend.

The best part? Email personalization doesn't need to be insanely complicated to resonate with recipients. To see what I mean, check out these 11 great email examples that cleverly use personalization....

Jeff Domansky's insight:

Smart email strategies from HubSpot.

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Ultimate Guide: 11 Sign-Up Strategies for Building Your Email List

Ultimate Guide: 11 Sign-Up Strategies for Building Your Email List | Public Relations & Social Marketing Insight | Scoop.it

Once you build an audience (of email subscribers), anything is possible.


The truth is that building an engaged and sizable email list is hands-down the most long-term, profit-generating investment you can make.


In fact, a McKinsey study reveals that email is a whopping 40 times more powerful at acquiring new customers than Facebook and Twitter combined. On top of that, the average email-based order’s dollar value is 17% higher than social media channels.


That’s the good news.


The bad news is … getting your visitors to sign up is a struggle – one that many online marketers never overcome.


That’s why I’m going to share 11 proven strategies you can start today to build your email list like crazy....

Jeff Domansky's insight:

Email is more powerful at acquiring customers than social media. Here are 11 proven strategies to grow your email list from the Content Marketing Institute

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Web Personalisation is more complicated than you thought - Smart Insights

Web Personalisation is more complicated than you thought - Smart Insights | Public Relations & Social Marketing Insight | Scoop.it

The three Miami experiments show that as long as people think information is personalised to them they are interested – even if there is no actual personalisation. The “Dear First Name” error is not a problem if the remainder of the email contains information that is of interest to the recipient. Because of this, they think the material is personalised.


Of course, this assumes you know the real interests of your target customers. This is where web technologies let marketers down. Web page advertising, for instance, uses past browser history to target adverts to people. However, it becomes incredibly annoying when you always see advertisements for items you have already purchased. No longer is the advertising about something in which you are interested. As a result, it is like calling David by the name Kevin.


Similarly, many e-commerce sites use visitor purchase history to present a page of options that is “personalised”. However, this frequently fails. If you have been shopping for gifts for a friend at an online retailer you are not that interested in the items yourself. Hence, the so-called “personalised” page is nothing of the sort. It would be better suited to your friend.


For marketers, there is another problem. People do not like their activities being tracked. In one study conducted by Adobe more than two-thirds of people say it is “creepy” when websites track their activities. Increasingly, too, web browsers offer private browsing and Internet security suites are preventing the data from being collected in the first place. The result, inevitably, is going to be that just as marketers start to be able to gather more information to provide greater levels of web personalisation, users are going to stop that from happening....

Jeff Domansky's insight:

Personalisation might not be necessary after all. What counts, according to psychological research, is perceived personalisation. Very interesting research study and recommended reading for marketers. 9/10

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15 Sales Email Opening Lines That Put "Hi, My Name Is" to Shame

15 Sales Email Opening Lines That Put "Hi, My Name Is" to Shame | Public Relations & Social Marketing Insight | Scoop.it

You know what tips buyers off that the email they're reading is a sales pitch?


"Hi, My name is John Smith, and I'm a sales rep at Company."


Yup. That'll do it.


While you should never actively hide the fact that you're a salesperson from buyers, there are far more creative and engaging ways of opening sales emails than the standard name-and-company introduction. "Hi, I'm a salesperson" encourages readers to hit "delete" immediately, which is a shame because you probably have something valuable to offer. Changing up your opening lines to position yourself as a consultant, business expert, or interested party will do you justice and keep the prospect reading.


If you're struggling to think of alternatives to the standard opening line, take one of these for a spin and see how they perform for you. ...

Jeff Domansky's insight:

Opening your sales email with "Hi, I'm a salesperson" prompts your prospect to delete. Get 15 creative opening lines that keep buyers reading.

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4 Industry Trends You Need to Watch | thedma.org

4 Industry Trends You Need to Watch | thedma.org | Public Relations & Social Marketing Insight | Scoop.it
For over 37 years, DMA’s Statistical Factbook has brought together the latest research, polling, and transaction data on the marketing industry. This year, over 300 pages and 11 chapters are devoted to all the latest in data, email, mobile marketing, social media, and more. You’ll get a look at the big picture and the emerging trends within marketing.Here are just a few key points standing out in this year’s research....
Jeff Domansky's insight:
Interesting insights on email, follow up emails, Amazon, data accuracy and more.
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18 of the Best Email Subject Lines You've Ever Read

18 of the Best Email Subject Lines You've Ever Read | Public Relations & Social Marketing Insight | Scoop.it

So what makes you want to take that extra step to actually open an email? Often, it's the subject line. After all, it's your very first impression of the email -- and from it, you'll do your best to judge the content on the inside.


I always ask myself one question before opening an email: Will opening this email be a waste of time? Typically, the answer to this question is based entirely on the effectiveness of the subject line. Granted, there are other elements of an email that make me want to open it -- a familiar sender name, for example -- but 9 times out of 10, the subject line is the determining factor....

Jeff Domansky's insight:

Need email subject line inspiration? Ginny Soskey shares 18 stand-out subject lines.

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The Top 100 Email Marketing Campaigns of 2014

The Top 100 Email Marketing Campaigns of 2014 | Public Relations & Social Marketing Insight | Scoop.it
Three million campaigns sent, we've handpicked our favorites
Jeff Domansky's insight:

This is the mother lode of examples - you'll want to bookmark this URL! Lots of great lessons for social marketers. Hat tip to Mari Smith.

Ricardo Penders's curator insight, January 3, 2015 3:38 PM

Looking for fresh ideas on how to improve the design and performance of your emails?

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Dark social is too big to ignore

Dark social is too big to ignore | Public Relations & Social Marketing Insight | Scoop.it

If you've ever sent a link or copy and pasted text content in a private email or message – then you have a 'dark social' network. Chances are, this is also your real life "intimate" social network of close friends, family and colleagues and you share content with them that's particularly relevant and interesting to you. It's quite different to the content you might post publically on Facebook, Twitter, Pinterest and LinkedIn. The content and the people you share it with are selected for a very specific reason.


Yet, when marketers and publishers think about how people share content today, their focus is still on the "in the light" social networks....

Jeff Domansky's insight:

Dark social in Australia is 3.5 times bigger than Facebook sharing, 75% of all sharing takes place via Dark Social versus 21% on Facebook, and 95% of Australian consumers are sharing via this channel. Here's a good look at why it matters.

John Presutti's curator insight, December 14, 2014 3:50 AM

Dark social came before FB, Twitter, and Other social media platforms and represents truly private networks.  While there will never be tools for directly tracking this sort of behaviour, any form of tracking will yield valuable insights! 

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10 rules for designing emails your customers will want to read

10 rules for designing emails your customers will want to read | Public Relations & Social Marketing Insight | Scoop.it

When you design for email, you should make the most of the fleeting opportunity you have to make an impression on your subscribers. One of the Cialdini principles  of persuasion applies here: if you offer your readers great value through your email, they’ll gladly reciprocate by taking the time to read through and click on any links.


Of course, designing for email also entails responsive email design since almost half of all email opens today occur on a mobile device. Here are the can’t-miss components of successful email design....

Jeff Domansky's insight:

Sound advice and a great reminder of the critical importance of Mobile.

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A Curated Showcase of the Best Email Newsletter Designs: Really Good Emails

A Curated Showcase of the Best Email Newsletter Designs: Really Good Emails | Public Relations & Social Marketing Insight | Scoop.it
The Best Email Designs in the Universe (that came into my inbox)

Via Robin Good
Jeff Domansky's insight:

This email archive is categorized by types of emails and is a useful resource for marketers. Shared by Robin Good and recommended reading. 9/10

Caren Taubman Glasser's curator insight, July 25, 2014 10:36 AM

Thanks @Robin Good for sharing this amazing resource. 

Caren Taubman Glasser's curator insight, July 25, 2014 10:38 AM

Thanks @Robin Goodfor a great resource.

Christian Habermann's curator insight, August 8, 2014 10:55 AM

Very nice!

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20 interesting Infographics on email marketing

20 interesting Infographics on email marketing | Public Relations & Social Marketing Insight | Scoop.it

Email marketing has become one of the strongest marketing tools in present time. Buyers are trying to reach their potential customers and consumers through emails. This is one of the most effective yet cost saving technology which allows any company to directly reach up to its customers.


Almost 70% of internet users buy online products and email marketing plays a very significant role in that. Email can efficiently carry all the information about a product that consumer can read and understand at ease.


Email communication also allows the consumer to revert back to the seller in case of any kind of query regarding their product and services....

Jeff Domansky's insight:

Remember email? These infographics will remind you of the power of email marketing.

paul babicki's curator insight, January 26, 2014 3:06 PM

more the need for #netiquette iq

http:netiquetteiq.blogspot.com

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Best CRM Software According to G2 Crowd Winter 2016 Rankings

Best CRM Software According to G2 Crowd Winter 2016 Rankings | Public Relations & Social Marketing Insight | Scoop.it

CRM software tools have a wide variety of features, including Salesforce automation, marketing automation, customer support, reporting and analytics, mobile and social, platform, and integration. The Salesforce automation feature category garnered some of the highest ratings across the board, with contact and account management receiving the highest average satisfaction score of 86 percent. The platform feature category had comparable ratings, with scores spanning from 77 percent to 85 percent.


Across the board, customer service was king as products with the best customer service faired better in other satisfaction categories as well, and poor customer service tainted reviewers’ entire sentiment about a product. Reviewers often demanded quicker response times, around the clock support, better educational materials and optimization ideas from their software providers.


Key findings also revealed that mobile and social features need improved functionality. Within the mobile and social feature category, mobile user support, social collaboration features and social network integration were all rated at 72 percent, the lowest rated features across all product feature categories....

Jeff Domansky's insight:

Seven platforms earn Leader status while Nimble tops overall satisfaction rankings.

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The Best Times to Send Business Emails This Holiday Season [New Data]

The Best Times to Send Business Emails This Holiday Season [New Data] | Public Relations & Social Marketing Insight | Scoop.it

We’ve finally found an effective email strategy. Our open and clickthrough rates are optimized -- or so we thought.

Until one December morning when our metrics plummet. It must be a mistake.

Or, it’s the holiday season. Each year from November to January, email behavior changes and email strategies lose their effectiveness.

To combat this, we decided to look at 4,513,689 emails to analyze exactly how the holidays impact our one-to-one emails. The presentation below reveals all our never-before-shared insights. 

Let's explore....

Jeff Domansky's insight:

Here's some research to help your holiday emails be more effective.

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Email Marketing - 2015 Email Benchmarks by Industry : MarketingProfs

Email Marketing - 2015 Email Benchmarks by Industry : MarketingProfs | Public Relations & Social Marketing Insight | Scoop.it

How do email campaigns' open rates, click-through rates, click-to-open rates, and unsubscribe rates vary by industry?


To find out, Silverpop examined data from messages sent by nearly 750 companies representing 3,000 brands in 40 countries. A broad set of message types sent by companies in a variety of verticals were included in the study, including promotional emails, content-based newsletters, automated emails, and transactional messages.


Below, key findings from the analysis. To see definitions of the metrics, as well as how performance varies by region, check out the full report....

Jeff Domansky's insight:

What's your EQ (email quotient)?

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How to Make Cool Gmail Signatures Right from Google Drive

How to Make Cool Gmail Signatures Right from Google Drive | Public Relations & Social Marketing Insight | Scoop.it

An email signature can be more than a goodbye salute. Do it well and your recipients will pause for a second before they send it on its way to the trash. Do it creatively and the signature could be a memorable gem in a cluttered inbox.


Just like beautiful business cards, email signatures can help kickstart a conversation, attract a mentor, or help you raise money for charity. Email signatures are the simplest communication devices, but they are also the most ignored part of emails....

Jeff Domansky's insight:

Google Drive gives you the tools to bring your signatures to Gmail without any bother. Try this simple but effective marketing tip.

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The Essential Guide to Crafting a Work Email

The Essential Guide to Crafting a Work Email | Public Relations & Social Marketing Insight | Scoop.it

You, like me, probably rattle off emails quickly, all day (and sometimes all night) long. And that means the people receiving your emails are doing exactly the same thing.


Whether this is good or bad for us, generally speaking, is an open question. But until we all get better at dealing with email overflow, how do you make sure the ones you send get noticed – and for reasons other than an unfortunate Freudian typo?


First, the basics. They may seem obvious, but they’re easy to forget....

Jeff Domansky's insight:

There are rules. And Gretchen Gavett reminds us what matters most.

workmanowe's comment, August 16, 2015 11:06 PM
Its really good :)
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How to Write Emails Your Subscribers Can’t Wait to Open

How to Write Emails Your Subscribers Can’t Wait to Open | Public Relations & Social Marketing Insight | Scoop.it
If the average business has an ROI of 4,300% from email marketing with those kinds of open rates, imagine what you could do if 50-60% of your list opened and interacted with your emails.

In this post, I will show you how to achieve those results. 
Jeff Domansky's insight:

Valuable email tips from Neil Patel. Recommended reading. 9/10

eye2eye's curator insight, June 25, 2015 3:19 AM

These natural 3 tone aqua conatact lenses will add charm and fashion to your eyes.

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50 Of The Best Email Marketing Designs We've Ever Seen | Canva

50 Of The Best Email Marketing Designs We've Ever Seen | Canva | Public Relations & Social Marketing Insight | Scoop.it

As a business tool, McKinsey & Company found emails to be 40 times more successful at acquiring new clients than either Facebook and Twitter – just one of the many interesting statisticsto support the success of email marketing.


If you’re a startup or brand wanting to leverage this success, a well-designed email is crucial to break through the pack. Amongst so much competition, a great email design needs to capture the attention of the reader bright away to avoid being deleted and risk never being seen.


Engage your customers and create email marketing campaigns to reach a massive audience. Here’s how the pros did it – we hope this post inspires you to create your own awesome email designs!...

Jeff Domansky's insight:

With over 4 billion email accounts in 2015 – it's a market your business can't afford to ignore. Great lessons from 50 of the most creative email designs.

James J. Goldsmith's curator insight, March 24, 2015 9:27 AM

Presents a lot of good design ideas that can also be applied to presentations and other formats.

Pierre-Alexandre STANISLAS's curator insight, March 24, 2015 4:08 PM

Un peu d'inspiration... Mais ce n'est pas une raison pour oublier les bonnes pratiques emailing (ratio texte / image - version texte - poids etc...). Cf : http://www.dolist.net/blog/ (j'ai pas d'action mais je les aime bien) 

Keith Gutierrez's curator insight, April 6, 2015 9:31 AM

Great tips and ideas for email marketing! 

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Why I'd Rather Email than Advertise

Why I'd Rather Email than Advertise | Public Relations & Social Marketing Insight | Scoop.it

Exactly a year ago I had 10 people subscribe to my email list each month. I let out a big sigh and thought, “How am I going to go from 10 to 10K?”It seemed pretty daunting, and I thought, “Why bother? Who even reads emails?”You’re probably thinking the same thing....

Jeff Domansky's insight:

FOMO (the fear of missing out) is why email is such a draw, and subsequently becomes an effective marketing channel! Check out this email 101 post.

Marco Favero's curator insight, December 29, 2014 4:07 AM

aggiungi la tua intuizione ...

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101 Best Email Subject Lines of 2014 (...and our 10 worst!)

101 Best Email Subject Lines of 2014 (...and our 10 worst!) | Public Relations & Social Marketing Insight | Scoop.it

What would you learn if you sent 125 million emails in a year?


Digital Marketer did just that and we’ve learned a thing or two about what works in the process.


We’ve crunched the numbers and are giving you our 101 best subject lines, plus a subject line trick guaranteed to increase your click through rate!...

Jeff Domansky's insight:

Get Digital Marketer's free PDF download of 101 best email subject lines and a subject line trick guaranteed to increase your click through rate!

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Infographic: 29 super tips to improve B2B email campaign performance

Infographic: 29 super tips to improve B2B email campaign performance | Public Relations & Social Marketing Insight | Scoop.it

Are your email campaigns suffering from lackluster results? Try these 29 super tips to boost open rates, increase click-through and drive higher response rates faster than you can say "spam trigger."

Jeff Domansky's insight:

Useful tips to help you get better email results.

Jeff Domansky's curator insight, September 9, 2014 10:54 PM

Useful tips to help you get better email results.

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How to Write An Effective Welcome Email (13 Examples and 3 Templates You Can Steal Today) – Shopify

How to Write An Effective Welcome Email (13 Examples and 3 Templates You Can Steal Today) – Shopify | Public Relations & Social Marketing Insight | Scoop.it

Email is one of the best channels at your disposal for marketing your online store. Emails drive traffic, supplement your content marketing, and outperform both Twitter and Facebook for generating sales.


This post is about one of the most important types of emails that you can send out: the “Welcome.” They’re the types of emails you get usually when you submit your email address to an online store....


That’s why you should make your welcome emails great. To make it easy for you, we've put together 13 examples of amazing welcome emails (including their subject lines), as well as three templates that you can steal, and finally the apps you can deploy to make your emails the best that they can be....

Jeff Domansky's insight:

Email lessons and great examples.

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Where to position key messages in your email marketing campaigns - Campaign Monitor

Where to position key messages in your email marketing campaigns - Campaign Monitor | Public Relations & Social Marketing Insight | Scoop.it

Correct positioning of your key messages in your email marketing campaigns can help them get noticed and remembered. But what's the correct position?


Have you ever jotted down your grocery list and driven to the store only to realize you’ve forgotten it? Have you then tried to recall the items on your list? Chances are, you remembered the first items on the list, the last items on the list, or a combination of the two.


What you forgot, on the other hand, were the items in the middle. This is due to the serial position effect.


To summarize, the study found that when you are presented with a piece of content, in this case a list of words, you are more likely to remember the first words (the primary effect) and last words (the recency effect)....

Jeff Domansky's insight:

Here's some really valuable research on where to place messages inside your email marketing campaigns for best results. Recommended reading for marketers.

idweaver's curator insight, July 11, 2014 5:32 AM

Où placer les messages clés de vos campagnes lors de la composition de vos emails. A lire absolument !