Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Brand and Reputation Management: Four Insights | Social Media Today

Brand and Reputation Management: Four Insights | Social Media Today | Public Relations & Social Marketing Insight | Scoop.it

I was recently asked a provocative question: “What experiences or insights have shaped your views on brand and reputation management in today’s business environment?” This is a great question and the more I thought about it, the clearer the answer(s) became. 1. The first insight reflects the The Changing Role of Influence. There is a great quote by Gary Hamel, who says “Influence is like water. Always flowing somewhere.” This is very true in today's business environment as new sources of influence are forming around our companies and industries at an extremely rapid pace....

Jeff Domansky's insight:

Marketing and PR pros...  Great read!

Liz Reid's curator insight, August 22, 2013 4:04 AM

This article highlights the current state of marketing, and the need to change, adapt and look to the future in order to implement successful marketing strategies. For example, there is a serious need to adapt and change marketing strategies in line with changes in a companys' consumers. Too often companies carry on as they always have because it was successful at the time. However, in our increasingly fragmented and digitalised society, brands must keep up with these changes in order to stay popular or trusted. It is also necessary to converse with consumers. No longer can all brands be successful with top-down, authoritarian communication. They must involve consumers in brand discussions in order to make progress. For example, many chip brands have created campaigns where consumers suggest new chip flavours that could potentially be put into production. This demonstrates including consumers in a brand's discourse and giving consumers the chance to influence a brand's image. These are important concepts in terms of engagement, communicating with consumers and brand management. 

Finau Tuipulotu's comment, August 22, 2013 8:22 PM
Savanna, I’ve picked up the line where it says “Most companies today are not approachable and lack of personality or an image that people can relate to”. The redbull example you have used is funny but so true. Furthermore, Companies needs to define where they sit in the market and continue to build brand relationships effectively. Marketing tactics changes everyday and brand reputation becomes more and more important. Therefore, useful insights stated in this article should be taken into account in order to be a successful company.
Anna Bairstow's comment August 22, 2013 10:56 PM
Really good choice of an article Savanna, this closely relates to what we discussed in class in terms of branding and brand management! What I found interesting, is an issue raised in the beginning of the article, about communication and marketing platforms and one-to-one relationship models being disrupted in today's society. This is a consequence of the advanced technology and access to social media we all have, and like Finau pointed out, we need to constantly and cohesively change and adapt our way of marketing and communicating to audiences.
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What Is The Most Effective Content For Brand Marketing? | Dr 4 Ward

What Is The Most Effective Content For Brand Marketing? | Dr 4 Ward | Public Relations & Social Marketing Insight | Scoop.it

How we consume content from brands.

 

[Here's an excellent overview of content formats and consumer content, device preferences. A must-view for marketing, PR and content pros. ~ Jeff]


Via Stefano Principato, massimo facchinetti, Martin (Marty) Smith
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7 Tenets for Branded Content Creators

7 Tenets for Branded Content Creators | Public Relations & Social Marketing Insight | Scoop.it
Journalism might not be dead, but it's hurting. An emerging option is brand journalism. Here's how to do that job the right way.

 

That you’re reading this article for free, either online or from a mobile app, and probably found it through a “friend” you’ve never met, makes the following point: Journalism might not be dead, but it isn’t breathing normally.

 

Robert McChesney, author of Will the Last Reporter Please Turn Out The Lights, argues the journalism industry is in a crisis. The decline in reporting jobs, coupled with the rise in public relations spending, is re-routing the paths of would-be journalists to careers in corporate communications, resulting in today’s out-of-whack 4-to-1 publicist-to-journalist ratio.

 

But a third option is emerging: brand journalism. The social web has given rise to new expectations — transparency, accessibility and customer-centric content — that line-up nicely with skills learned in journalism school. As a result, “brand journalist” is becoming an increasingly popular job title. Companies like Twitter, Tumblr, Radian6, and Facebook, have all recently hired in-house reporters.

 

If you are considering hiring — or becoming — a brand journalist, you need to distinguish the role from PR by adhering to seven basic, journalistic tenets of “traditional” media. Here’s what they are....

 

[Good read on brand journalism vs content marketing by Joe Chernov - JD]

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What brand journalism is and why you need to know about it | Multimedia Journalism

What brand journalism is and why you need to know about it | Multimedia Journalism | Public Relations & Social Marketing Insight | Scoop.it

Brand journalism is journalism produced on behalf of a brand

But it’s not used just by brands. It can be used by any kind of organisation, or for any cause.


It is as relevant to Amnesty International or the Red Cross as it is to McDonald’s or Coca-Cola. It can be used by everything from a major food manufacturer to a local restaurant; from an educational charity to a particular university or school.

 

Increasingly, it’s used by any organisation that has contact with the public, including the police and other emergency services, local authorities and government agencies, transport authorities, bus and rail companies and airlines.

 

It’s also used by organisations that work in B2B sectors. So businesses that sell to other organisations use brand journalism to establish themselves as trusted authorities in their field.

Any of those organisations can employ journalists and/or journalistic techniques to create compelling content - content that uses all the skills and techniques of traditional journalism to craft a memorable story, and present information that a particular audience needs, wants, values or is entertained by....

 

[Good look at brand journalism by @AndyBull - JD]

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20 Speeches on Storytelling in Branding | The Trend Hunter

20 Speeches on Storytelling in Branding | The Trend Hunter | Public Relations & Social Marketing Insight | Scoop.it

Many brands today are turning to storytelling in branding as a strategy to connect with consumers. These curated speeches demonstrate how this particular strategy benefits different brands and how it can be implemented in different industries. 

Jeff Domansky's insight:

Awesome videos and brand storytelling resource...

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The Louboutin Brand Experience: “flirting with your feet” | Kurt Frenier, The Red Hot Marketing Blender

The Louboutin Brand Experience: “flirting with your feet” | Kurt Frenier, The Red Hot Marketing Blender | Public Relations & Social Marketing Insight | Scoop.it
“Give a girl the right shoes, and she can conquer the world.” (Marilyn Monroe) Ask a woman about the most aspirational brand of shoes, and chances are you will hear “Louboutin” as an answer. Why?

 

Parisian Christian Louboutin had shoe-making in his vains from early on. A remarkable character that wrote his own story and is now an “icon” in the shoe-world. Louboutin was expelled from school three times and ran away from home at the age of 12, ended up in Egypt and India later on, and then capitalised his interest in cultures into making shoes. At the age of 14 he was already a familiar face at the Moulin Rouge and Folies Bergère. He’d set his heart on designing shoes for showgirls, and so at 16, pitched up at the Folies Bergère. The rest as they say, is history.

 

Now, Louboutin owns the words “red shoe”, “premium”, “luxury”, “sexy”, and walks amongst the great (LV, YSL, DIOR, CHANEL, Viktor & Rolf, JEAN PAUL GAULTIER)

 

Here are some learnings I take from Louboutin’s strategy...

 

[Great marketing and storytelling lessons ~ Jeff]

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In defence of brand journalism | Multimedia Journalism

In defence of brand journalism | Multimedia Journalism | Public Relations & Social Marketing Insight | Scoop.it

I’m a simple soul. I deal in realities

 

The first reality I see is that journalism as a career is under threat, because not enough people are prepared to pay for what we make
I can also see that any organisation is, or could be, a media company, in addition to whatever else it does.

 

I see that many people are choosing to get their information through social media, rather than through the products of traditional publishers and broadcasters.

 

Social media has changed the equation. We no longer live in a world where the rich and powerful control the means of mass communication. Now, anyone can publish their news, views, comment and analysis.

 

Social media brings the added dimension to the dissemination of news and information that it is passed among groups of friends, colleagues or those bound by some other sort of self-defined common interest by way of personal recommendation....

 

[I like Andy Bull's approach to brand journalism. It's part of a series of Masterclass posts which are included in a Multimedia Journalism course online. The course is very reasonable and includes textbook and online resources for approx $55. Essential reading for marketing, PR and content marketing pros. - JD ]

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