Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How to Improve Small Business Social Media Performance | Heidi Cohen

How to Improve Small Business Social Media Performance | Heidi Cohen | Public Relations & Social Marketing Insight | Scoop.it
While social media appears to be ideally made for budget conscious marketing small business, the reality is that social media can be a resource hog. During 2012, small businesses stepped up their social media activity across a variety of social media platforms. With the exception of Facebook, where small businesses, like their larger counterparts, had followed the masses, these firms had limited participation on social media. More than four out of five small businesses had staked out their turf on Facebook as of December 2012, up seven percentage points from May 2012. While Facebook can be effective for consumer-oriented businesses and not-for-profits seeking to engage a mass audience, it’s not ideal for every business. Without time to examine the options available, many small businesses aren’t necessarily selecting the optimal social media platforms for their firm. While about 30% use LinkedIn, the top professional social platform, it’s mainly for their ability to reduce hiring costs, not marketing. The omission of blogs is surprising and may be attributable to the fact that many companies consider it content marketing, not social media. Blogs should be at the center of your social media strategy since they provide information that answers customers questions and shows them how to use their products. Further, beyond creating the posts and distributing them, blogs don’t require constant engagement like other social media venues. As a bonus, they support search optimization!...
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What the Marketing Agency of the Future Will Do Differently | Mitch Joel

What the Marketing Agency of the Future Will Do Differently | Mitch Joel | Public Relations & Social Marketing Insight | Scoop.it

Still, the role of the agency remains fairly simplistic (in philosophical terms): help a brand increase their sales and loyalty. Noting more. Nothing less. And that has not changed since agencies were first invented.

 

So, now what? How do agencies ensure their future by being able to help brands sell more and build stronger loyalty in such a disrupted and disintermediated world, where every individual is consuming so much media from so many different channels? How does an agency stay ahead of the curve?

 

For over twenty years, I have had a front row seat to this revolution in marketing. Watching businesses like Kodak crumble in the same month that Instagram gets acquired by Facebook for a billion dollars. Watching an unknown search engine with a cute name become one of the most powerful brands in the world. It is clear that agencies are still holding on to their sacred cows, but it is crystal clear that the dogma of the industry is being rewritten. Here are five new attributes that I think marketing agencies will need to develop to survive...

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Five key attributes marketing firms will need to survive....

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Social Media Marketing Strategies for Engaging Customers

Social Media Marketing Strategies for Engaging Customers | Public Relations & Social Marketing Insight | Scoop.it
Social media is arguably one of the most transformational aspects of our personal and professional lives. It has become people’s microphone, personal advisor, and source of entertainment. So it’s only right that businesses adopt smart approaches to doing business on the social landscape. There are numerous resources out there showing you how to play “small ball” with social media. If you’re going to have a massive impact with your customers, you’re going to need to adopt a clever and effective strategy that goes beyond just asking questions and posting memes. Here are some of the different approaches I’ve found to be successful for businesses of all sizes on the social web...
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