Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Consumer Attitudes Toward Mobile Point-of-Sale Are Changing | Mobile Marketing Watch

Consumer Attitudes Toward Mobile Point-of-Sale Are Changing | Mobile Marketing Watch | Public Relations & Social Marketing Insight | Scoop.it

 ...Conducted by OnePoll on behalf of I Love Velvet, the study found that 51 percent of Americans believe the cash register’s days are numbered, even saying that it would be “gone soon.”


“Instead,” the company says of its findings, “consumers favored solutions like MPOS which allow for a customer to check-out anywhere on the store floor. Thirty-five percent of respondents stated that they would shop at the store more often.”In addition, 17 percent of those surveyed would share their experience on social media, while 37 percent would tell a friend and recommend the retailer....

Jeff Domansky's insight:

Retail disruption ahead from mobile point-of-sale devices? The market is ready for new mobile tools but financial institutions and business are lagging in implementation compared with Europe and Asia.

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LTE, smartphones & video are adding up to a mobile data boom

LTE, smartphones & video are adding up to a mobile data boom | Public Relations & Social Marketing Insight | Scoop.it

The world of mobile is getting faster and faster, and that means more LTE everywhere. It also means less talking, more Facebook and, of course, more video.

 

The bottom line — we are only just getting started. Some data points from Ericsson’s mobility report. We all must love watching video on the go, or else why would Ericsson say that video traffic is growing on the mobile networks by 60 percent annually. Ericsson, which released a new mobility report this morning, says that we will continue to see this trend as more people start to use smartphones and use them for everything.... It all adds up to powerful marketing potential...

Jeff Domansky's insight:

Here's a look inside several important mobile market trends will impact business and marketing in several important ways.

Sherri Kesinger's curator insight, June 5, 2013 12:48 AM

Mobile and your marketing plan...

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The Growth of Multiple Screens and Online Multitasking | Socialnomics

The Growth of Multiple Screens and Online Multitasking | Socialnomics | Public Relations & Social Marketing Insight | Scoop.it

Multi-screen ‘infotainment’ is becoming American’s preferred choice of leisure activity. Apparently, watching television via Direct TV bundles just isn’t enough, as 80 percent of people in a recent Deloitte survey said they multitask by using mobile devices while watching TV. That trend explodes during big TV events like the Super Bowl, Oscars, and Grammy awards shows.


The 2012 online survey, “State of the Media Democracy,” by Deloitte, also revealed that 26 percent of American consumers own a laptop, smartphone AND tablet. Of particular significance is the percentage of consumer owning tablets, which has risen 177 percent in just the last 12 months. And with mobile communication and viewing use and technology also on the rise, this trend remains constant whether consumers are at home or on the road. An April report from The NPD Group reports that a whopping 87% of people in the United States are using at least one mobile or second-screen device while watching TV....

Jeff Domansky's insight:

Many screens equal many opportunities for customer engagement if you have smart content strategies in place.

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How retailers can use social media to attract more customers | SmartBlogs

How retailers can use social media to attract more customers | SmartBlogs | Public Relations & Social Marketing Insight | Scoop.it

... Customers are accessing their social networks via smartphones, making the presence of retail brands on these social outlets even more important.

 

Approximately 80% of smartphone users access social networks on their devices, and 55% of those users visit social networks on their devices once per day, according to Monetate.com. Shoppers are using their mobile phones to shop, as well. According to Digby.com, 40% of shoppers in 2012 checked three or more channels before a purchase, compared to just 10% a decade earlier.

 

And Monetate reports that 96% of smart phone users have researched a product or service on their phone. This very real combination of social interaction and product research is a one-two punch that retailers need to stay alert to. It is increasingly imperative to make sure brands fully optimize their customer retail mobile and social experience.

Jeff Domansky's insight:

a couple of recent research studies show the impact of smartphones and how retailers can and must respond to reach out to mobile consumers.

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