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I believe in the premise of amazing, interesting, human, wacky, irreverent, or timely so much that I co-wrote a book in 2010 that is partially devoted to it—especially the human and timely components. But here’s the truth: I’ve worked with more than seven hundred companies as a marketing consultant, and I’ve come to realize that while “be amazing” can work, it’s also extraordinarily difficult.
Telling someone to be amazing is like telling someone to make a viral video. There’s no such thing as a “viral video.” There are videos that become viral, but they are few and far between. The marketing of “be amazing” is the marketing of the swing-for-the-fences home run hitter. There are two by-products of that approach: an occasional home run, and many strikeouts.
You can do better. You can break through the noise and the clutter and grab the attention of your customers by employing a different approach that is reliable, scalable, functional, and effective. It’s simply this: stop trying to be amazing and start being useful....
Jay Baer on the power and importance of "Youtility." A thoughtful read and a reminder that being useful to your customers and readers is the most important thing of all for your business.