Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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“Being lucky is important in life!” says bingo company | Bad PR

“Being lucky is important in life!” says bingo company | Bad PR | Public Relations & Social Marketing Insight | Scoop.it

...It seems that luck is a simple affair – if you don’t get a parking ticket while having sex in your car, you’re one of the lucky ones amongst us. However, if you don’t self-report as ‘lucky’ in an online survey, it’s clearly your own fault:

However, two in five people who say they are unlucky have never done anything superstitious to turn around their luck with 61 per cent of them saying they would happily walk under a ladder.

There may be a very good reason why people considered to be unlucky haven’t gone out of their way to ‘turn their luck around’, namely that that isn’t really a thing. But, far be it to point out such minor details, when the stakes of poor luck are so high:

Unlucky people are also twice as likely to be single and will probably not have any children.

Naturally, the company who paid for this ‘research’ have their own vested axe to grind:

Jeff Domansky's insight:

[[Sigh!]] Silly surveys - bad PR and low credibility!

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How Funny Tweets Win You New Customers

For companies that haven't found a humorous voice on social media, the joke's on them. For those that have, here's how they leverage laughs....


Done well, tweeting can even land you a dream job. Here at Fast Company, our executive editor Noah Robischon even has a framed edict on his office wall: “Stop tweeting boring shit.” But stifling yawn-worthy tweets is one thing, composing a one-line comedic gem for the masses is quite another.


We’ve come to expect it from stand-up comedians such as Megan Amram, the spambot @horse_ebooks that posts bits of context-free hilarity randomly pulled from online texts, and formerly unknown Justin Halpern, who rose to fame tweeting the caustic observations of his father from @shitmydadsays. But brands bringing the funny on Twitter? Not so much.


To wit: @ChipotleTweets took to fake hacking its feed to produce a stream of nonsense notes meant to evoke a chaotic mirth similar to that of @horse_ebooks. Though the tactic earned the burrito chain several thousand new followers, Chipotle quickly resumed its regular (not particularly humorous) promotional voice....

Jeff Domansky's insight:

The joke's on brands that fail to use humor effectively. While it can be effective, humor is a dangerous game in marketing. An even bigger issue for brands is using fake hacking as a social media and content marketing strategy. Definitely, doomed to fail.

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Why Are So Many Social Media Managers Dipshits? | VICE United States

Why Are So Many Social Media Managers Dipshits? | VICE United States | Public Relations & Social Marketing Insight | Scoop.it

I’ve collected eight recent social media posts by large companies. Most of these updates are from the last month. To try to pick the abjectly stupidest one would not be easy.


...McElligott was a very smart ad man. Today, many of the social media managers at large and important companies are, by contrast, not very smart ad men. To say that they regularly underestimate their customers’ intelligence would be a great understatement. They seem to believe their customers have the brain power of a baked potato.


I’ve collected eight recent social media posts by large companies. Most of these updates are from the last month. To try to pick the abjectly stupidest one would not be easy. You can go ahead and give it a try, though....

Jeff Domansky's insight:

Key question: Is there intelligent life on social media? Apparently not, for brands!

James Dillon's curator insight, November 6, 2013 7:24 PM

A bunch of side-grabbingly, hilariously condescending Facebook 'engagement' attempts from brands who should know better

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Marketing Concept: If you build it, they will come … if you sell, they will leave | MarketingSherpa Blog

Marketing Concept: If you build it, they will come … if you sell, they will leave | MarketingSherpa Blog | Public Relations & Social Marketing Insight | Scoop.it

...When done well, content marketing is remarkably product agnostic when you really think about it.  There is no selling involved because selling runs contrary to the primary purpose of content marketing, which is to become a trusted resource.


By building credibility with an audience as a trustworthy source, brands have been able to later leverage that trust, which can be viewed as a subconscious chip stack.  They’ve accumulated with readers at a strategic time to say “We’ve never tried to push any of our products on you, but we’ve got something you really need to see.”


And, that one sales pitch will cost the whole stack of chips. You can’t market your products directly to readers, despite the term “content marketing.” At least not with any real frequency....

Jeff Domansky's insight:

Old-style interruption marketing negatively impacts your credibility. Guard your credibility from attack by old-style marketing. 

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