Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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A Practical Guide to Writing an Effective Social Media Policy

A Practical Guide to Writing an Effective Social Media Policy | Public Relations & Social Marketing Insight | Scoop.it

...In much the same way that a mission statement provides overall direction for a company’s strategic decisions, and a style guide directs the way that your brand is presented visually to the public; a social media policy establishes a set of guidelines that govern how various company stakeholders represent your brand on various social networks.


Here are some practical considerations to have in mind when writing a social media policy for your organization....

Jeff Domansky's insight:

Good starting point in developing your social media policy.

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How to Avoid PR Disaster With a Social Media Policy | Search Engine Watch

How to Avoid PR Disaster With a Social Media Policy | Search Engine Watch | Public Relations & Social Marketing Insight | Scoop.it

To reduce the risk of social media blunders gone viral, develop a company-wide policy that defines acceptable (and unacceptable) social media behavior, and dictates how employees can effectively communicate your brand culture, voice, and message....

 

Does the saying "There's no such thing as bad publicity" apply to social media blunders gone viral? Your brand ending up as a gag skit on "SNL" because of a social media mishap is probably not part of the PR strategy. As opposed to the social media sentiment when you land an interview with Oprah that trends on Twitter, gets replayed on YouTube, and shared on Facebook with a behind the scenes shot on #Instagram.

 

If you think social media and public relations are two different departments with separate agendas, think again....

Jeff Domansky's insight:

If you want to manage risk, there's no better way than implementing a social media policy.

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Why Twitter Disclaimers Like 'Views Are My Own' Won't Save Your Job | Forbes

Why Twitter Disclaimers Like 'Views Are My Own' Won't Save Your Job | Forbes | Public Relations & Social Marketing Insight | Scoop.it

It didn’t take long for visiting New York University professor Geoffrey Miller to start damage control last week after he told “obese PhD applicants” they wouldn’t have the will power to finish dissertations if they “didn’t have the willpower to stop eating carbs.”

...Don’t think his backpedaling will help him out, however. Whether your bio warns that “views are my own” or that “RTs aren’t endorsements,” Twitter disclaimers won’t save you when questionable social media use gets you in hot water at work....

Jeff Domansky's insight:

As much as I hate days silly disclaimers on their it's important to know they don't protect you legally either.

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