Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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The ROI of Influencer Marketing

The ROI of Influencer Marketing | Public Relations & Social Marketing Insight | Scoop.it

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of The ROI of Influencer Marketing.  This webinar featured Eric T. Tung (@EricTTung) Brand Ambassador for companies like Ford, Microsoft, Verizon and MasterCard, Kathleen Hessert (@KathleenHessert) CEO of Sports Media Challenge and Eric Berkowitz (@tracx) SVP of Global Services at Tracx. This webinar was sponsored by Tracx.  We discussed ideas and tips from finding influencers for your brand to calculating ROI on your program.

Here are three key takeaways from the webinar:
-  Not all influencers are created equal – Brands should look beyond social metrics into psychographics and contextual intelligence to determine the ideal candidates
-  Bigger doesn’t mean better – A large following or readership does not inherently make a person influential
-  The ROI of Influence – True influence drives action, not just awareness...

Jeff Domansky's insight:

Great key message: not all influencers are created equal.

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Manipulation vs. Influence – Becoming a Trusted Authority

Manipulation vs. Influence – Becoming a Trusted Authority | Public Relations & Social Marketing Insight | Scoop.it

Which is more influential, the message or the messenger? Salespeople have long understood that the likelihood of a proposal being accepted is largely dependent on factors such as the relationship between the salesperson and the buyer. This is such a universal truth that many sales executives refuse to respond to open Request for Proposals if they don’t have prior knowledge of the proposal or a pre-existing relationship with the buyer.

What’s a business to do when it knows it has the better solution or offering but lacks a solid relationship with the buyer(s)? The answer lies in becoming a trusted authority whose works and persona are followed by the target buyers over a period of time. When new business opportunities arise, these authorities are often asked to be included in the bidding process. When proposals are received by those whom buyers follow for trusted business information, they’re more likely to be given added credibility....

Jeff Domansky's insight:

Earning real trust is a path to influence which leads to more sales.

Mike Allen's curator insight, June 2, 2015 12:18 PM

Trust - a key emotional component of psychology in marketing

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A mile wide, an inch deep | @Ev Williams

A mile wide, an inch deep | @Ev Williams | Public Relations & Social Marketing Insight | Scoop.it

I was recently quoted as saying, “I don’t give a shit” if Instagram has more users than Twitter. If you read the article you’ll note there’s a big “if” before my not giving of said shit.


As quoted:

"If you think about the impact Twitter has on the world versus Instagram, it’s pretty significant. It’s at least apples to oranges. Twitter is what we wanted it to be. It’s this realtime information network where everything in the world that happens on Twitter — important stuff breaks on Twitter and world leaders have conversations on Twitter. If that’s happening, I frankly don’t give a shit if Instagram has more people looking at pretty pictures."


Of course, I am trivializing what Instagram is to many people. It’s a beautifully executed app that enables the creation and enjoyment of art, as well as human connection, which is often a good thing. But my rant had very little to do with it (or with Twitter). My rant was the result of increasing frustration with the one-dimensionality that those who report on, invest in, and build consumer Internet services talk about success....

Jeff Domansky's insight:

Twitter CEO Ev Williams launches into the shallowness of coverage of social media by media who should be doing their jobs better. It's an excellent look at social media and the metrics that matter.

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Why Influencer Marketing Will Grow In 2014 -

Why Influencer Marketing Will Grow In 2014 - | Public Relations & Social Marketing Insight | Scoop.it

In 2014 we can expect to see growth in influencer marketing including investment in identifying influencers and in the growth of outreach strategies to engage such influencers.According to InNetwork around $240m is spent in North America each year on influencer marketing. This is a figure we can expect to grow in 2014, partly because there is so little trust in advertising, but primarily because people trust people.


Surveys have consistently shown a low a level of trust in marketing such as advertisements, with some surveys finding up to 75% people do not believe advertisements. This is in marked contrast to recommendations from other people. The 2011 Neilson survey asked people what sources of information were most relevant to them when seeking information about products and services. The response was overwhelmingly recommendations from people. Over 90% of people felt that recommendations from friends were highly or somewhat relevant to them and 75% felt that consumer opinions posted online were were highly or somewhat relevant to them. This compared to ads on social networks being down at 36%....

Jeff Domansky's insight:

Here's lock influencer marketing. Recommended reading.  9/10

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3 Ways to Incorporate Influencers Into Your Content and Get Hundreds of Social Shares

3 Ways to Incorporate Influencers Into Your Content and Get Hundreds of Social Shares | Public Relations & Social Marketing Insight | Scoop.it

I’m just going to come out and say it – no matter what the content is, if you feature influencers in it, it will do better.


I know – it’s not always what you want to hear. How come content can’t just speak for itself?


It can – sometimes.


But featuring influencers in your post is the most sure-fire way of straight up injecting content promotion into the post itself. You almost can’t fail, to be honest.


I know this from publishing over 100 posts on various blogs and consistently seeing a strong correlation between the number of influencers cited and the number of social shares and traffic the post brought in.


So, how do you go about building a post that’s built to be shared? Here’s three quick wins:...

Jeff Domansky's insight:

Want your content to get more social shares? Try out these three methods of incorporating influencers into your content.

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The Difference Between Brandividuals & Influencers – Why You Need Both

The Difference Between Brandividuals & Influencers – Why You Need Both | Public Relations & Social Marketing Insight | Scoop.it

...But here’s the thing: With the right tools, time and a hint of talent, creating the perception of being an influencer is possible by just about anyone. Focusing on the signals that commonly lead to the perception of authority, individuals can work on developing their personal brand and popularity far above their expertise and ability to affect action.


Perception vs. reality. Now I’m not saying that everyone who has cultivated a strong personal brand is superficially popular or influential. I’m saying that it’s easy to create the perception of influence through personal brand and companies should take that into account when creating their influencer programs....

Jeff Domansky's insight:

Thinking about an influencer program? Think about the power of combining brandIviduals with influencers.

Gonzalo Moreno's curator insight, March 19, 2015 7:09 AM

Genius:

Work with an influencer, you’re friends for a day. Help someone become influential and they’re a friend for life.

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The secret to getting me to become your brand advocate | Mark Schaefer

The secret to getting me to become your brand advocate |  Mark Schaefer | Public Relations & Social Marketing Insight | Scoop.it

Every day I get nonsensical pitches asking me to become a brand advocate and write about a brand, watch a demo for a brand, or accept a guest post (about auto glass tinting, tanning beds, accounting software?). I guess it’s predictable … like anything in business, when people find a good thing, everybody piles on.


But what dismays me is that even many great companies are doing this all wrong. Like any consumer, I form relationships with my favorite products almost as if they were my friends. This notion seems to be lost on most people tapping into influence marketing.


So sitting in the seat of a company marketing executive trying to get my attention, here is what I would do. This is a personal post. I am only speaking for myself. But I think these general themes probably also apply to many other “Citizen Influencers” who have a powerful online voice.


Here is your game plan for getting your product mentioned on my blog (and speeches and classes and podcasts)....

Jeff Domansky's insight:

Mark Schaefer says influence marketing has become shrill and annoying. He shares a plan for developing a true brand advocate relationship. Thoughtful reading.  9/10

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