Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Nordstrom, Macy's, Sephora Top Holiday Brands On Social

Nordstrom, Macy's, Sephora Top Holiday Brands On Social | Public Relations & Social Marketing Insight | Scoop.it

" A surprising group of retailers are dominating social media conversations and engagement so far this holiday season, led by Nordstrom, Macy’s and Sephora, according to Shareablee Social Scorecard. Kohl’s came in at a much more distant fourth place, followed by Amazon. 


The rankings, which are based on combined analysis of total actions —shares, comments, retweets, and reblogs — on Instagram, Facebook, Twitter and You Tube, show an overall 26% increase in engagement and 170% jump in actions this year. This is despite a sharp decrease in posts featuring Black Friday deals, which fell 32% on Facebook and 27% on Twitter.


"What really stood out to us this year is the rise of the specialty store, and not so much the mass marketers,” says Shareablee's founder and CEO, Tania Yuki. “I was expecting to see Walmart and Target ranked much higher, and instead we saw exceptional strength in brands like Nordstrom, Sephora, Barney’s and Neiman Marcus.”...

Jeff Domansky's insight:

Solid social marketing is getting attention and results for some social savvy retailers.

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Major Online Retailers Say The Power Of Email Is Dying

Major Online Retailers Say The Power Of Email Is Dying | Public Relations & Social Marketing Insight | Scoop.it

Email is losing its power as a marketing tool for online retailers, according to senior-level executives at Gilt Groupe and Rent The Runway.


Fewer consumers are opening promotional emails, especially since Gmail added a new setting in August that automatically archives promotional messages into a tab separate from users' inboxes, executives said.


"I think everyone would probably agree that email, even before the shift with Gmail, was becoming a less and less powerful channel," Jennifer Fleiss, cofounder and president of Rent The Runway, said at Business Insider's Ignition 2013 conference....

Jeff Domansky's insight:

The pressure is on email and marketers need to look at alternate channels including social media and content marketing.

Sam Cloutier's curator insight, November 14, 2013 11:01 AM

No surprise here that email marketing is on the decline! Such a big opportunity to begin using a mobile first approach to marketing!

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6 Reasons Why Beacon Programs Fail | Street Fight

6 Reasons Why Beacon Programs Fail | Street Fight | Public Relations & Social Marketing Insight | Scoop.it

Beacons have been heralded as the future of retail, with 85% of retailers expected to use the technology by 2016. But getting a successful proximity-marketing program off the ground involves more than just setting out a few digital devices.

A bad user experience or a lack of infrastructure can derail even the most ambitious beacon program, which is why executives from some of the industry’s top firms are now focusing so heavily on client education. By offering guidance during the setup process, technology providers are hoping to help retailers overcome common challenges and launch more successful beacon programs.

Here are the top six most common reasons why beacon programs fail, as seen through the eyes of experts working in the industry....


Via Douglas G Hall
Jeff Domansky's insight:

Like any customer outreach, beacons require a well-crafted strategy and flawless execution.

Doug Hall's curator insight, August 10, 2015 2:02 PM

Like any customer outreach, beacons require a well-crafted strategy and flawless execution.