Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Loyalty 2.0: How retailers are innovating to improve customer loyalty

Loyalty 2.0: How retailers are innovating to improve customer loyalty | Public Relations & Social Marketing Insight | Scoop.it

Tesco announced recently that it had been running a trial at its new concept store on Villiers Street in central London, in which digital discount coupons were pushed to the smartphones of 40,000 shoppers who had ether passed by the store six times during a two-week period or walked in and out of nearby Embankment station.


Customers could redeem their coupons by scanning them at one of the store’s self-service checkouts. Tesco described the trial as an attempt to use the ever-increasing popularity of mobile to address some of the challenges to maintaining customer loyalty that have been created in recent years by the growth of omnichannel retail....

Jeff Domansky's insight:

New technology requires innovative new marketing and loyalty programs. 

Marco Favero's curator insight, July 16, 2015 4:11 AM

aggiungi la tua intuizione ...

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Why Promotional Product Marketing Works

Why Promotional Product Marketing Works | Public Relations & Social Marketing Insight | Scoop.it

Yes, we do have empirical proof that using promotional products does work. Businesses that properly integrate a promotional product into their marketing repertoire do seem to fetch increases in brand awareness, sales, and customer satisfaction.


Proponents of promotional products (many of them members of that industry) have no shortage of enthusiasm for these items, sometimes nicknamed schwag. I’m talking about little widgets bearing a company’s name: key chains, bath mats, coffee mugs, gloves, hats, flash drives, golf tees: you get the idea.


The draw of these is your brand immersing itself into the lives of potential customers, existing customers, and the families and friends of these folks. Your brand is riding a bullet train into the subconscious minds of thousands. Further, these items make your brand look assertive, hungry, willing to give out free stuff. The impression of brands that dole out schwag have been measured to be high....

Jeff Domansky's insight:

Yes trinkets and trash work. Here's how.

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Whoa, Sony Trained Octopus to Take Photos of Aquarium Visitors | @Adfreak

Whoa, Sony Trained Octopus to Take Photos of Aquarium Visitors | @Adfreak | Public Relations & Social Marketing Insight | Scoop.it

This particular sea creature was used to promote the water- and shock-resistant camera because octopuses are among the most intelligent denizens of the deep. (Besides, clams can't take direction, and lobsters are too darn tasty.)


A special rig helped Rambo push a shutter button to capture images of visitors outside her tank at Kelly Tarlton's Sea Life Aquarium in New Zealand. Rambo's trainer, Mark Vette, says it took her just three attempts to understand the process, though at times she behaved like an eight-armed diva, smashing several cameras to bits during a two-month training process. (Elsewhere, this little dude mastered octo-selfies in no time!)...

Jeff Domansky's insight:

Holy mackerel, this octopus can use a camera! Sony and FCB Auckland trained a female octopus named Rambo (no relation) to take pictures with a Cyber Shot TX30 camera for this captivating minute-long video.

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