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... If you drill down into the top 500 agencies, you’ll find that the fastest-growing and most profitable firms are those that are devoted to specific areas of expertise. Social media, experiential marketing, and customer relationship marketing account for many of today's competency specialists. Other types of successful market specialists include travel/tourism, agriculture, food, pharma, and senior living.Solutions, not servicesUltimately, marketers aren’t buying a service from an agency. They’re buying a solution. And effective solutions spring from deep areas of expertise, not a from a “wide range of experience” as most agencies are prone to tout....
Really thoughtful look at what best-in-class agencies should look like. Recommended reading for PR, ad, marketing and digital agencies!