Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Mobile Will Represent 75% Of Internet Next Year: Bigger Ad Medium Than Print, OOH Combined

Mobile Will Represent 75% Of Internet Next Year: Bigger Ad Medium Than Print, OOH Combined | Public Relations & Social Marketing Insight | Scoop.it

Three out of every four minutes (75%) of Internet use will be accessed via a mobile device in 2017 -- up from 68% this year, according to a mobile advertising forecast released this morning by Publicis’ Zenith unit.

The report estimates that mobile’s share of global Internet usage will reach 79% by 2018, nearly doubling since 40% in 2012.

The report, the first from Zenith to focus exclusively on mobile advertising and technology trends, covers 60 countries worldwide.

In terms of individual markets, Spain (mobile = 85% of Internet) ranks No. 1, followed by Hong Kong (79%) and China (76%). Mobile’s share of U.S. Internet usage is 74%....

Jeff Domansky's insight:

75% of Internet use will be accessed by mobile devices in 2017  – marketers, PR and business take note..

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5 Numbers that Illustrate the Rise of Mobile Media - MediaShift

5 Numbers that Illustrate the Rise of Mobile Media - MediaShift | Public Relations & Social Marketing Insight | Scoop.it

In 2015, mobile traffic exceeded desktop traffic at 90 percent of major media outlets, including 88 percent of the largest U.S. newspapers, according to Pew’s 2016 State of the News Media report. Just a year earlier, only 65 percent of respondents had reported mobile traffic that exceeded desktop views.


The biggest year-over-year change came in the newspaper sector. In 2014, only 28 of 50 newspapers included in the survey brought in more traffic via mobile than desktop. In 2015, that number jumped to 44 of 50.

41.6 million – That’s how many U.S. consumers are expected be mobile-only internet users by 2020, according to a recent eMarketer report. Currently, about 31.1 million U.S. internet users (or 11.7 percent) access the internet strictly via mobile devices, while another 215 million people use both mobile devices and desktops/laptops to surf the web.


The number of people who access the internet exclusively via desktops/laptops is expected to drop from 18.8 million this year to 10.0 million in 2020. Meanwhile, the total number of Americans connected to the internet is projected to keep rising over the next five years, reaching an estimated 279.3 million by the end of the decade....

Jeff Domansky's insight:

It's a mobile world and these stats show how significant mobile is in our daily lives.

Jason Muldrow's curator insight, September 14, 2016 10:44 PM

Insights to keep your business relevant amidst the mobile revolution 

Debbie's curator insight, September 15, 2016 10:28 AM

41.6 million – That’s how many U.S. consumers are expected be mobile-only internet users by 2020.

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37% of shoppers start on mobile

37% of shoppers start on mobile | Public Relations & Social Marketing Insight | Scoop.it

There's more evidence to support the growing importance of mobile devices along the path to purchase.

According to Nielsen's fourth-quarter 2015 Mobile Wallet Report, 37 percent of respondents said their purchases start with mobile shopping more than one-quarter to half of the time.

The report compares mobile use from the fourth quarter of 2015 to the same period the year before. It found that shoppers are using mobile devices, particularly smartphones, to assist with in-store sales more frequently than for online shopping.

Roughly 72 percent are researching an item or checking prices on a smartphone before buying. Store locators are popular with 60 percent of smartphone users, and 55 percent are using mobile coupons.

Reviews are popular with slightly more than half of all mobile device users and 44 percent of smartphone users use digital lists while shopping....

Jeff Domansky's insight:

Marketers, check out these key Nielsen stats:

  • 37% of shoppers start on mobile
  • 72% are researching or checking prices on smartphone
  • 60% are looking for locations.
  • 55% are using mobile coupons.
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Study: Mobile is the fastest growing channel for customer interaction

Study: Mobile is the fastest growing channel for customer interaction | Public Relations & Social Marketing Insight | Scoop.it

Dive Brief:

  •  Kitewheel took stock of more than one billion brand and customer interactions on its platform, which revealed that marketers are in fact taking advantage of omnichannel campaigns.
  • Social media led the way in interactions at 48%, while mobile apps were the fastest growing channel for interactions, and email (23%) is up 270% year-over-year.
  • Even though social media accounted for the most interactions, the research also found that 70% of marketers are still using the channel for broadcast messaging rather than more tailored and targeted campaigns....
Jeff Domansky's insight:

More mobile, more often, more important for marketers.

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40 Essential Facts About Mobile Every Business Person Should Know | Mobile X Festival

40 Essential Facts About Mobile Every Business Person Should Know | Mobile X Festival | Public Relations & Social Marketing Insight | Scoop.it

Is mobile a big deal? You bet it is. And to prove our point, we’ve collected 40 of the most important facts about mobile that every business person should know.Ready to check ’em out? Here goes:


Today’s mobile phone is more powerful than the PCs that sent two astronauts to the moon in 1969. Source:  http://quarterly.insigniam.com/innovation/by-the-numbers


The first commercial cellular network was launched by NTT in Japan in 1979. Source: http://communities-dominate.blogs.com/brands/2009/11/celebrating-30-years-of-mobile-phones-thank-you-ntt-of-japan.html


The first multi national cellular network was the Nordic Mobile Telephony in 1981. It even supported roaming. Source:  http://www.ericsson.com/ericsson/corpinfo/publications/review/2006_03/files/3_fifty_years.pdf ...

Jeff Domansky's insight:

Must-read stats for every marketer or mobile maven. Recommended reading. 9/10

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Study: Mobile "Showroomers" Generally Buy In Stores, 18–34-Year-Olds Most Active

Study: Mobile "Showroomers" Generally Buy In Stores, 18–34-Year-Olds Most Active | Public Relations & Social Marketing Insight | Scoop.it

We learned over the weekend how prominent mobile devices were in the Black Friday shopping melee. And while a growing number of purchases are happening on mobile devices, smartphones are primarily being used by consumers to find store locations, check hours information and do price comparisons while in stores.


In a new mobile shopping study, using Prosper Insight survey data, the IAB examined the attitudes and self-reported behaviors of different age groups. It found shopping activity that was broadly consistent but varied somewhat by age category, with 18–34-year- olds emerging as the most aggressive group when it comes to mobile “showrooming.”


The IAB defines “showrooming” very expansively to refer to in-store mobile price comparison activity and not necessarily in-store shopping with a premeditated intent to buy online (e.g., via Amazon). Using this definition, the IAB analysis found that the majority of those doing in-store mobile price comparisons were still inclined to buy in physical retail stores....

Jeff Domansky's insight:

Research says mobile matters in purchase journey but still happens in-store..

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New survey reveals what drives mobile shopping habits

New survey reveals what drives mobile shopping habits | Public Relations & Social Marketing Insight | Scoop.it

Clean sites with low load times and fewer pages to navigate are more likely to get consumers to spend money according to new research.


The survey by Instart Logic of 2,000 US consumers also shows that consumer confidence in a brand is tied to their quality of experience while online shopping.


Among the findings are that 62 percent say they use their mobile phones for the entire shopping process from discovery, to research, to the purchasing of an item. As part of the shopping process 77 percent use mobile phones for the initial research and 73 percent to read reviews and product information....

Jeff Domansky's insight:

Mobile preferences.

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10 Impressive Statistics About Modern Mobile Marketing

10 Impressive Statistics About Modern Mobile Marketing | Public Relations & Social Marketing Insight | Scoop.it

For 15 years, the Pew Research Center has studied the social impact of the internet, and the shift from using devices tethered to a desk to engaging with mobile devices has climbed steadily. In fact, in just the last four years, the number of U.S. adults who own a smartphone has leapt from 35 to 64 percent, with nearly half reporting “they couldn’t live without it.”


Not surprisingly, mobile marketing is likewise on the rise, and savvy, agile marketers are developing optimized marketing strategies to keep up so their brands reach their target customers in the right channel, at the right time.


Mobile Marketing Reaches Consumers on the Go — and at HomeEvery week, CMO.com offers a selection of “Mind-Blowing Stats,” and the publication recently set its sights on mobile marketing. Pointing out that consumer consumption habits are changing, the article notes one significant difference in mobile use: It is not exclusive to when consumers are out and about.


They are also using their smartphones and tablets at home while they watch TV, during their daily routine and at many other times. While it’s clear that mobile usage has made marketers sit up and take notice, some of the statistics suggest that marketing may not be adapting as quickly as needed....

Jeff Domansky's insight:

If marketers want to excel at marketing optimization, they need to focus on mobile. Check out these ten statistics about modern mobile marketing.

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34% global ecommerce transactions on mobile now | Digital Market Asia

34% global ecommerce transactions on mobile now | Digital Market Asia | Public Relations & Social Marketing Insight | Scoop.it

Mobile devices now account for 34 per cent of global ecommerce transactions. m-commerce accounted for 27 per cent of all ecommerce in Southeast Asia, putting the region at a similar level to Spain and Italy, and right behind the US, a report released by performance marketing technology company Criteo highlighted.


With smartphones, desktops and tablets being used in a variety of combinations to research and make purchasing decisions, globally, more than 40 per cent of ecommerce transactions now involve multiple devices.


Criteo analysed 1.4 billion individual ecommerce transactions totaling over USD 160 billion of annual sales globally.


Mobile transactions in Southeast Asia now account for 27 per cent of all ecommerce transactions, with Indonesia at 34 per cent, Taiwan at 31 per cent and Singapore at 29 per cent. Globally, mobile transactions are predicted to reach 40 per cent by the end of 2015....

Jeff Domansky's insight:

Here's why mobile matters now and in the future - 40% of transactions globally on mobile by end of 2015.

Marco Favero's curator insight, July 5, 2015 12:30 PM

aggiungi la tua intuizione ...

Sebastian-Herrera's curator insight, July 6, 2015 5:35 AM

una lectura de la tecnologia que todos tenemos en el bolsillo

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Now It's Official: More Google Searches Are Coming From Mobile Than Desktop

Now It's Official: More Google Searches Are Coming From Mobile Than Desktop | Public Relations & Social Marketing Insight | Scoop.it

Following years of speculation about the demise of desktop-based search, Google is officially announcing today that for the first time, more searches come from smartphones and tablets than from laptops and desktops.


Smartphones account for more than half of searches in 10 countries—including the U.S. and Japan—according to Google, which didn't release exact percentages or a full list of countries. But it is playing up mobile at its annual AdWords Performance Summit, being live-streamed this afternoon.


"The purchase funnel is officially dead," proclaimed Jerry Dischler, vp of product management at Google. "What we're seeing are these short bursts of activity that we're calling micro-moments. We see the new challenge for marketers is to be there at those moments anytime, anywhere....

Jeff Domansky's insight:

It's official. Mobile is now the majority in searches.

Emilio Ruano's curator insight, May 5, 2015 7:36 PM

Well, any argument is solved by a simple search now. 

It's actually great how quickly the technology and humans are adapting to new hardware.

 

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Google and Consumers Agree: You Need a Mobile-Friendly Ecommerce Site

Google and Consumers Agree: You Need a Mobile-Friendly Ecommerce Site | Public Relations & Social Marketing Insight | Scoop.it

Brands with both a physical and digital presence make almost 30% more in revenue. Consumers report a higher level of satisfaction with brands that have both a brick-and-mortar and online store, according to a recent study. Legacy brands who once hailed shopping malls as their “mecca” are now having to close shop, and once-startup, online-only brands, including Warby Parker and Birchbox, are moving in and opening their doors. Department and chain stores, in an effort to remain relevant, are spending upward of $4 billion on ecommerce platforms, redesigns, loyalty programs and in-store technology to keep consumers connected at all times.

There are plenty of ecommerce sites running fully functioning, profitable operations sans a physical footprint. And, there are also plenty of boutiques, even legacy luxury brands, whom avoid the ecommerce industry, focusing instead on offering a local clientele exclusive, one-of-a-kind products.

What is it then that makes multi-channel retailers of all sizes more successful than their solo-channel counterparts? Simple: a consumer-wide shift in shopping habits....

Jeff Domansky's insight:

Online shoppers are moving to mobile and the impact is profound for retailers.

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E-COMMERCE DEMOGRAPHICS REPORT: Men Are Actually More Likely To Shop On Mobile Than Women

E-COMMERCE DEMOGRAPHICS REPORT: Men Are Actually More Likely To Shop On Mobile Than Women | Public Relations & Social Marketing Insight | Scoop.it

The conventional wisdom is that women account for the lion's share of consumer spending, including online purchases. But it turns out that men are the power shoppers when it comes to purchases made on smartphones and tablets. 


In a new report, BI Intelligence breaks down the demographics of U.S. online and mobile shoppers by gender, age, income, and education, and takes a look at what they're shopping for, and how their behaviors differ. It's important for retailers to know who their potential customers are online in order to market to them effectively....

Jeff Domansky's insight:

There's huge potential in targeting male shoppers on mobile according to a recent research study.

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Coupons Lead the Way in Mobile Shopping

Coupons Lead the Way in Mobile Shopping | Public Relations & Social Marketing Insight | Scoop.it
Consumers are using their phones to research, check product reviews, look up product information and, in some cases, make a purchase from their phone, based on a new report.

The study for SPS Commerce comprised a market analysis from Forrester’s Consumer Technographics Retail Online Benchmark survey along with data from a survey of 50 managers and executives at retailers with 500 or more employees conducted by Forrester.

During the past three months, consumers used their phones for a wide range of shopping activities, none of which seem to dominate. Here’s what they did, based on a survey of 5,000 online adults who use mobile phones
Jeff Domansky's insight:

Fascinating research into mobile shopping practices and trends. Recommended reading for marketers. 8.5/10

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Mobile apps responsible for 80% of digital media growth | Mobile Commerce Daily

Mobile apps responsible for 80% of digital media growth | Mobile Commerce Daily | Public Relations & Social Marketing Insight | Scoop.it

Mobile applications are responsible for 80 percent of digital growth and while they take up a massive chunk of all time spent on mobile, a report from comScore suggests that app marketers will have to work harder to cut through to the consumers they want to reach.

 

According to the report, mobile represents two out of every three minutes spent on digital media in the U.S. If brands and marketers want to capture that huge amount of time consumers spend on mobile devices, they will have a lot to compete with....

Jeff Domansky's insight:

Mobile gets two of every three minutes of time spent online.

vealpepsi's comment, September 24, 2016 6:13 AM

Thats sweet
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Mobile Myth Busting: How to Write Great Content for Mobile - ScribbleLive

Mobile Myth Busting: How to Write Great Content for Mobile - ScribbleLive | Public Relations & Social Marketing Insight | Scoop.it

In 2014 the number of mobile users eclipsed desktop users. Since then, mobile technology has continued to change the way we browse the web and connect with brands. “The latest data shows that we are now well past the tipping point.” says Smart Insights, as “mobile digital media time in the US is now significantly higher at 51% compared to desktop (42%).”

Today, 80% of internet users own a smartphone and consumers are “multiscreening” (browsing on both mobile and desktop devices), meaning it’s more important than ever to create consistent experiences across devices. This is about more than simply making your site mobile responsive. It means thinking about how the vertical screen changes the way we write and structure content.

Below we debunk 3 myths that mislead content marketers when writing for mobile so you create better content, regardless of the screen size....

Jeff Domansky's insight:

These three mobile myths are important to consider when developing blogs, content marketing and marketing material. Valuable insight. 9/10

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Shop ‘til They Drop… Or At Least Until Their Thumbs Hurt: Getting to Know the Mobile Shopper

Shop ‘til They Drop… Or At Least Until Their Thumbs Hurt: Getting to Know the Mobile Shopper | Public Relations & Social Marketing Insight | Scoop.it

For many Americans, smartphones are as much a necessity in their daily lives as the air they breathe and the food they eat. These devices are constant companions, helping us take care of just about everything we need to do each day—watching our favorite shows and movies, keeping up with our friends, learning new languages and managing our finances.

And spending money is no exception!

In addition to growing as a new purchase channel, mobile commerce offers a plethora of opportunities for marketers and advertisers looking to reach their desired consumers. According to Nielsen’s fourth-quarter 2015 Mobile Wallet Report, 37% of respondents said their purchases start with mobile shopping more than one-quarter to half of the time. However, the competition is fierce, and in order to maximize these opportunities, marketers must know the best ways to position their products and communicate with appropriate audiences.

Consumers handle a lot of their shopping activities on their mobile devices, and everyone knows that savvy consumers do their due diligence before handing over their cash. In fact, 72% of smartphone shoppers research an item before purchasing it, 70% check the price of an item and 60% use a store locator to find a store where they can buy their desired product of choice....

Jeff Domansky's insight:

Valuable Nielsen research on mobile influence on shopping.

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6 Mobile Marketing Trends That You Need to Get In On, Now

6 Mobile Marketing Trends That You Need to Get In On, Now | Public Relations & Social Marketing Insight | Scoop.it

Remember Mobilegeddon?


The name given to the Google update that caused many websites to start worrying out of fear of low search engine rankings.


Marketers and business owners everywhere scrambled to rid their websites of flash and began frenzied campaigns to optimize their websites for mobile devices.


The dreaded Google update rolled out on April 21, 2015 and yet websites that look like this still exist on mobile...

Jeff Domansky's insight:

Instapage takes a look at mobile marketing trends to keep an eye on in 2016. Recommended reading. 9/10

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How Internet Behavior is Changing Around the World | HubSpot

How Internet Behavior is Changing Around the World | HubSpot | Public Relations & Social Marketing Insight | Scoop.it

Which devices are folks using to search the internet around the world? What do social sharing behaviors look like by device? What are some notable global social media trends?


 


To help us understand how internet behavior has been shifting on a global scale in the past year, the folks at AddThis looked at more than one trillion global pageviews from more than two billion internet users around the world. They used that data to create the infographic below. Check it out....

Jeff Domansky's insight:

Clearly, the future is mobile and in developing countries that future is now.

ana spireanu's curator insight, March 2, 2016 4:46 PM

Clearly, the future is mobile and in developing countries that future is now.

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The 3 Most Common M-Commerce Questions Answered

The 3 Most Common M-Commerce Questions Answered | Public Relations & Social Marketing Insight | Scoop.it

Last Holiday season was a tipping point for mobile: Traffic surged to mobile shopping sites and apps. M-sites crashed from the onslaught of shoppers. And people got comfortable not only researching but also purchasing gifts on mobile.

Looking at our own data, we saw that people on Facebook bought on mobile 46% more during the last Holiday season than during the non-Holiday season.1 Facebook IQ predicts that in Q4 of this year the percentage of online purchasers transacting on a mobile device will rise by 30%.2

The mobile shift has happened, and the thumb is in charge. For the second post in a series examining what this means for brands, Kelly Graziadei, Facebook’s Direct Response Product Marketing Director, spoke to Helen Crossley, Facebook IQ’s Head of Consumer Insights Research, about 3 of the most common questions marketers ask about how to succeed in mobile commerce...

Jeff Domansky's insight:

Very useful insight into mobile marketing, mobile buying behaviors and trends. 

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Mobile Marketing Trends for 2016 | MyTechLogy

Mobile Marketing Trends for 2016 | MyTechLogy | Public Relations & Social Marketing Insight | Scoop.it

Mobile search is growing quickly while desktop search is falling off. People always have their smartphones with them, so they can search whenever it occurs to them, be it consumers looking for a place to eat, consumers "showrooming" while at a retail store, mobile workers looking up product or service specs or municipal workers searching when they see an opportunity.


Mobile marketing has evolved exponentially over the past few years. In fact, it recorded a number of milestones in 2015. So, what are the trends and what you need to know about them? Go through the following infographic, created by Syncline, to get a better perspective about mobile marketing trends for this year and beyond...

Jeff Domansky's insight:

7 mobile marketing trends that matter.

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7 surprising mobile shopping stats you need to know | Monetate

7 surprising mobile shopping stats you need to know | Monetate | Public Relations & Social Marketing Insight | Scoop.it

As we’ve said before, those customers who take the time to download your mobile app and actually shop with it are your best customers. What do you know about them? What should you know about them? What do they have in common with mobile shoppers and what’s different about them?


A variety of reports have come out recently that attempt to answer these questions. Here’s a roundup of our favorite surprising stats....

Jeff Domansky's insight:

Very useful collection of mobile marketing stats. Recommended reading. 8.5/10

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85% Use Smartphones in Stores, 55% Changed How They Shop

85% Use Smartphones in Stores, 55% Changed How They Shop | Public Relations & Social Marketing Insight | Scoop.it

Most consumers (85%) globally say that they have used their smartphone in-store, according to the DigitasLBi Connected Commerce study.


This is an increase from 72% just a year ago.


And it’s not only using a smartphone in a store but the rather the impact it’s having.


The majority (55%) of smartphone users say the Internet and smartphones have changed the way they shop in a store.


Perhaps more significantly, 77% of Internet users have been influenced by mobile during the purchase process....

Jeff Domansky's insight:

While most consumers still prefer to shop in physical stores, the smartphone has increasingly become an integral part of in-store behavior. This post by Chuck Martin at MediaPost is critical insight for online and offline retailers. Highly recommended. 10/10

Marco Favero's curator insight, May 13, 2015 12:33 PM

aggiungi la tua intuizione ...

Mike Allen's curator insight, May 14, 2015 8:00 AM

The "instant culture" and the "check for bargains" mentality are being supported by the ability to shop about online and visit the bricks to try on or collect. This means that websites must navigate very quickly to what the enquirer wants and provide psychology which captures the person so that they buy. Is AIDA( attention interest desire action) all integrated now?

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Mobile ad spending to hit $100B in 2016 and become biggest digital ad market | VentureBeat

Mobile ad spending to hit $100B in 2016 and become biggest digital ad market | VentureBeat | Public Relations & Social Marketing Insight | Scoop.it
More than $101.37 billion will be spent on ads served in 2016 to mobile phones and tablets worldwide. That’s a 400 percent increase from 2013. From 2016 to 2019, mobile ads will nearly double again, rising to $195.55 billion. That figure will account for 70.1 percent of all digital advertising as well as more than one-quarter of total media ad spending worldwide.

It’s all about the number of consumers adopting mobile devices. As that number soars, marketers are chasing consumers into mobile markets. Next year, eMarketer estimates, there will be more than 2 billion smartphone users worldwide, more than one-quarter of whom will be in China.
Jeff Domansky's insight:

Mobile now leads digital marketing spending.

Mark Chapman's curator insight, April 4, 2015 3:58 PM

Is your website mobile enables? If not you will be wasting your ad spend

Dean Ryan G. Martin's curator insight, April 5, 2015 2:26 AM

Did you know "from 2016 to 2019, mobile ads will nearly double again, rising to $195.55 billion?"

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Brits to spend £15bn via mobile devices in 2015

Brits to spend £15bn via mobile devices in 2015 | Public Relations & Social Marketing Insight | Scoop.it

The m-commerce trend continues to gather pace as figures from research group RetailMeNot show that spend via a mobile platform will increase by a massive 77.8% this year – up from £8.41bn in 2014. It will mean that more than a quarter of all online transactions will be completed through mobile devices if the figures are to be believed.

Smartphones will be leading the charge in this regard with RetailMeNot predicting that spend will reach £8.63bn via this platform, while transactions on tablets will total £6.32bn.

The UK is the largest in Europe for m-commerce, and it is thought that Britons will spend £1m every 35 minutes through their handheld devices over the course of the year....

Jeff Domansky's insight:

The mobile shopping future appears to be already happening in the UK.

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This Year's 10 Biggest Shifts, Shake-ups and Surprises in Mobile Marketing

This Year's 10 Biggest Shifts, Shake-ups and Surprises in Mobile Marketing | Public Relations & Social Marketing Insight | Scoop.it

Fueled by new ad formats and acquisitions from Facebook, Twitter and brands, mobile marketing finally began to step up to its potential this year.


Apple Pay brought mobile payment into the mainstream. From messaging and video to ultra-targeted ads and simplified shopping, smartphones and tablets became a major focus for most digital brands players in 2014.


Numbers from researchers back up this year's advancements. EMarketer forecasts that mobile brought in $32.71 billion globally this year, outpacing the combined newspaper, magazine and radio spend in the U.S. Meanwhile, Forrester Research expects mobile to grab 40 percent of online display ad budgets by 2019....

Jeff Domansky's insight:

Here are 10 of the biggest moves that made waves in mobile this year.

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