Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How Keyword Intent Can Boost Your Conversion Rate

How Keyword Intent Can Boost Your Conversion Rate | Public Relations & Social Marketing Insight | Scoop.it

Keyword intent represents the user’s purpose for the search. It’s what the user is likely to do when searching for a particular phrase. Or, to be more precise, it’s what we think the user is likely to do, since we cannot always be sure.


Intent is undoubtedly the most important concept when it comes to keyword research. It helps you meet the users’ needs better and match your content and landing pages to their intentions. Analyzing keywords by intent is thus your first step when diagnosing conversion issues when it comes to search referrals....

Jeff Domansky's insight:

Ann Smarty writes analyzing keywords by intent should be your first step when diagnosing conversion issues. Match your content to their search intentions using these strategies.

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Your 2017 Marketing To-Do List

Your 2017 Marketing To-Do List | Public Relations & Social Marketing Insight | Scoop.it

Now that we're well into 2017, are you checking items off your marketing to-do list? Or, like many of us procrastinators, do you have a to-do list that consists of just one item: "Make 2017 marketing to-do list"?


If the latter is the case, IBM has you covered.


The software company has put together an infographic guide to help marketers prioritize their efforts this year, and it also explains the benefits that each idea can have on your program.


For example, stories are up to 22 times more memorable than facts or figures alone, the infographic claims, and it gives tips on how to captivate your audience with better stories this year....

Jeff Domansky's insight:

What should be on your 2017 marketing to-do list? Technology, content strategy, events, data, AI? Check out this infographic from IBM, and check off items on your marketing strategy to-do list.

EZIA's curator insight, January 21, 2017 11:05 AM
If you didn't set a marketing plan for 2017 yet - start the year off right and do it today!
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11 Ways To Engage Influencers Before Asking For Something

11 Ways To Engage Influencers Before Asking For Something | Public Relations & Social Marketing Insight | Scoop.it
Now to be honest, sometimes the resources they send are great, and from time to time I’ll even link to them.

But what would go SO much better would be if someone offered me something, anything related to what I’m working on.

So, in light of this movement towards depersonalization, I’m going to pitch you all on how you can engage with people BEFORE demanding something from them, as well as give you some ideas for what you can offer in that outreach email.

Here are 11 ways to build a relationship before asking for something in return.
Jeff Domansky's insight:

Dave Schneider shares smart influencer marketing tips.

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Coupon Statistics: The Ultimate Collection

Coupon Statistics: The Ultimate Collection | Public Relations & Social Marketing Insight | Scoop.it

For many, coupons have strange connotations. They're something moms cut out, or they're only used by poor folks or the elderly.


In reality, the opposites of these are true - coupons are incredibly popular among affluent folks and millennials (not to mention every other demographic), and they don't even have to be printed out anymore, so keep your scissors in the junk drawer.

 

As these statistics reveal, the coupon is still a driving force in commerce that connects people (and their wallets) to brands. People will never tire of saving money, and brands are always looking to bring in new customers. Mix in a decade-long struggling economy, and you have a savings-savvy mindset that isn't going away anytime soon.


Enjoy this collection of coupon stats, which we plan to keep updated with the most current and relevant research on an ongoing basis. If your company has completed research into these fields that we should include, please let us know....

Jeff Domansky's insight:

Every recent, relevant coupon statistic, all on one page by Brandon Carter. Seriously recommended reading for Marketers. 10/10

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What Technologies Are Marketers Investing In? - eMarketer

What Technologies Are Marketers Investing In? - eMarketer | Public Relations & Social Marketing Insight | Scoop.it

Marketers are ramping up their technology investments to better understand consumer needs and behaviors. Technologies to power social marketing, digital commerce and marketing analytics are the highest priorities, per July 2015 research.

Gartner surveyed more than 330 organizations in the UK and North America on their 2015 marketing budgets and 2016 expectations. Almost two-thirds of respondents said that social marketing and digital commerce were leading technology investment priorities.

Additionally, 61% of marketers said that marketing analytics were a priority and more than half of respondents were prioritizing tech for customer experience and advertising operations.

Jeff Domansky's insight:

Where is the smart marketing money getting spent? eMarketer has the answers.

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Future marketing: Taking the Omni-Channel road | The Wise Marketer

Future marketing: Taking the Omni-Channel road | The Wise Marketer | Public Relations & Social Marketing Insight | Scoop.it

The future is exciting, with new technologies opening up ways to understand your customer better than ever before. The ability to stretch the picture of your customer from how they transact to how they interact with you through hundreds of touch-points; the complete journey of seeing, thinking and doing that leads to that final purchase - and repurchase - and where they might abandon is critical to understand, according to a white paper from loyalty specialist Ikano Insight.

In this context the paper, entitled 'The future: Omni-channel or overwhelming?', defines 'omni-channel' as a focus on a seamless approach to the customer experience, using all available customer-facing channels, and argues that how a customer engages with a brand is equally as important as the channel interactions they make - and this is the challenge that omni-channel presents for marketers. 64.180.55.243 This article is copyright 2014 TheWiseMarketer.com.

New technology creates new ways of serving targeted offers to specific points in the customer journey; in-store micro-location offers, and HTML5 dynamic banners serving personalised messages across all devices and browsers mean that the Place and Promotion elements of your marketing mix are more advanced and exciting than ever before....

Jeff Domansky's insight:

Here's a good look at how Omni-channel marketing can pay back in the future. Recommended reading. 9/10

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63% think generic brand messaging is ‘highly annoying’ | .rising

63% think generic brand messaging is ‘highly annoying’ | .rising | Public Relations & Social Marketing Insight | Scoop.it

According to a new study by Marketo, consumers are fed up of the generic messages brands repeatedly blast at them.


The study, which surveyed 2,200 global consumers, found that a whopping 63% of respondents said they are highly annoyed by the way brands continue to blast out generic messaging repeatedly, and 78.6% of consumers say they will only engage with a brand’s coupon or offer if it directly relates to how they have interacted with brands previously.


Marketo found that the two things brands should do to make advertising more appealing to their audience were show ads less often, and make content more personalised and relevant based on consumer behavior across other channels and interactions....

Jeff Domansky's insight:

Old school advertisers take note.

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25 Predictions For What Marketing Will Look Like In 2020

25 Predictions For What Marketing Will Look Like In 2020 | Public Relations & Social Marketing Insight | Scoop.it

We asked innovators behind some of the companies on this year's Most Innovative Companies in Advertising/Marketing list, representing key constituencies in the ad landscape—creative agencies, brands, marketing technology startups, and media platforms—for five predictions for the next five years.


While some of their answers spoke to now-familiar trends—the continued growth of mobile and its attendant impact on brand messaging, the continued rise of video and virtual reality, the need for brands to work on a timeline that matches culture, not ad campaigns—their predictions touched on a much wider range of topics, from the shrinking of the product development cycle to data and the place of technology in the marketing continuum (and even a prediction that the banner will work!).


That range of topics, in itself, speaks to one, overall, very safe prediction, summed up by Percolate's Noah Brier: "The complexity of modern marketing is only going to keep increasing." See more forecasts below....

Jeff Domansky's insight:

The future of marketing according to brand and agency leaders at GE, Vice, Percolate, Taco Bell, adam&eveDDB, and 72andSunny.

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How to Build an Outreach Strategy to Earn More Social Shares | Buffer

How to Build an Outreach Strategy to Earn More Social Shares | Buffer | Public Relations & Social Marketing Insight | Scoop.it

What are your digital marketing goals for the months ahead?


If you’re looking to increase your content’s social shares (as so many of us are), we’ve got some amazing new research to share on how to create an ideal outreach strategy for your industry.


BuzzStream and Fractl have collaborated to give you a jumpstart on optimizing your outreach for social traction. We analyzed 220 high- and low-engagement websites from 11 major verticals that produce content.


The result? A roadmap for planning for social success with your outreach strategy....

Jeff Domansky's insight:

Kevan Lee shares the latest research into the most successful outreach strategy for more social shares in 11 different industries. If you need a blueprint for your social marketing plan this is essential reading. 9.5/10

Chuck Taylor's curator insight, January 13, 2015 11:04 AM

More good resourcing...

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Engage or Die: John Hagel of Deloitte on The Next Era of Marketing

Engage or Die: John Hagel of Deloitte on The Next Era of Marketing | Public Relations & Social Marketing Insight | Scoop.it
For those of you just joining us (and perhaps still devising your New Year’s resolutions), welcome. I encourage you to check out my post kicking off this series. The posts are focused on conversations that The Economist Intelligence Unit has had with six marketing visionaries, folks like Seth Godin and Aditya Joshi, who discuss the next era of marketing.

During a recent conversation with the EIU, John Hagel, co-chairman of Deloitte’s Center for the Edge, shared his “formula” for marketing success in the future. Here are some of his key points that resonated with me
Jeff Domansky's insight:

Excellent post by Sanjay Dholakia on the Marketo blog. He interviews John Hagel of Deloitte who offers some inspiring and fascinating opinions about marketing success in the future. I really like the new ROI – "return on information." Highly recommended reading. 9.5/10

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Interesting Infographics: The Content Marketing Hierarchy of Needs | CustomerThink

Interesting Infographics: The Content Marketing Hierarchy of Needs | CustomerThink | Public Relations & Social Marketing Insight | Scoop.it
Have you ever heard of Maslow’s hierarchy of needs? It’s a useful concept for sales and marketing to create better connections and relationships with prospects and clients. Abraham Maslow wrote a paper in 1943, “A Theory of Human Motivation” and subsequent book, Motivation and Personality, where he summarized the 5 needs most people search for. The more basic needs are represented at the bottom of the pyramid.

Contently has applied this concept to content marketing which you can read below. It’s a more strategic approach to creating your content to better connect with readers. I think for each layer, we can add other elements depending on your target market.  How are you or will you incorporate Maslow’s Hierarch of Needs into your content?  
Jeff Domansky's insight:

Mazlow would be pleased ;-)

Marco Favero's curator insight, December 23, 2014 12:39 PM

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malek's curator insight, December 24, 2014 7:32 PM

captivating analogy with Maslow's hierachy

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How to Get Read: 8 Ways to Take your Blog From Existence to Greatness : @ProBlogger

How to Get Read: 8 Ways to Take your Blog From Existence to Greatness : @ProBlogger | Public Relations & Social Marketing Insight | Scoop.it
But before we dig deeper, here are two more facts for you:
  • According to studies, B2B companies with a blog generate 67% more leads than those that don’t have a blog.
  • In another survey, 79% of best-in-class marketers rank blogs as the most effective marketing tactic.

Blogging is practically a given these days, regardless of your title or industry — and for good reason.


Though there are plenty of ingredients required to make it… rather than just write to an abyss, quality blog posts are one that you just can’t overlook.


But what exactly makes a great blog post? Here are eight tips to take your blog from good to great....

Jeff Domansky's insight:

Jerry Low suggests the tips that can take your blog to the next level. Great reminders.

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10 Steps To Launching A Mobile App

10 Steps To Launching A Mobile App | Public Relations & Social Marketing Insight | Scoop.it

219,000 mobile apps launch every year, less than 1% of them will be giant.


Household names like Facebook, Instagram, Twitter, SnapChat, and more take years of work. Successfully launching a great mobile app is hard. At VUE we’ve seen thousands of apps come through and in our past helped apps get hundreds of thousands of downloads.O


ur friend’s over at LinkTexting recently wrote a post called 10,000 apps later and lessons learned about the optimizations you should follow to create a great app.


It’s critical to get the app into a lot of user’s hands early, talking with them, and improving the app.


We’ve outlined a few mission critical steps to launching your new app that we grouped into 4 stages....

Jeff Domansky's insight:

This is a really useful social marketing blueprint for startups planning to launch.

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Report: Awareness Trumped By Other Factors When Consumers Rate Brands

Report: Awareness Trumped By Other Factors When Consumers Rate Brands | Public Relations & Social Marketing Insight | Scoop.it

Interpublic’s Hill Holliday is out with a new brand research study, the Brand Edge Index, that takes a deep dive into various product categories and ranks top brands based on proprietary surveys.


The first installment looks at the home appliance category and rates brands in six subsets: vacuums, dishwashers, washer machines, ranges, refrigerators, and grills. The rankings are based on 5,600 survey respondents who assessed 45 brands.


Top-ranked brands included Dyson (vacuums), Bosch (dishwashers), Samsung (both washing machines and refrigerators), and Weber (grills).


The report found that niche brands and disruptive brands frequently outrank longstanding first-to-market brands. Awareness doesn’t always lead to preference or advantage. In part, that’s explained by the survey finding that reliability is the most important attribute for home appliance brands....

Jeff Domansky's insight:

Awareness is not always the biggest factor driving consumers. Some ad and PR people will be crying. ;-)

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When Websites Won’t Take No for an Answer

When Websites Won’t Take No for an Answer | Public Relations & Social Marketing Insight | Scoop.it

Harry Brignull, a user-experience consultant in Britain who helps websites and apps develop consumer-friendly features, has a professional bone to pick with sites that seem to maneuver people into signing up for services they might not actually want.

He even has a name for the exploitative techniques: “dark patterns.” To him, these are debased versions of the typical sign-up, sharing, shopping, checkout and download processes that are standard practice online.

“It’s a term for patterns that are manipulative, that you are doing on purpose to get one over on users,” Mr. Brignull said when I recently called him.

A few years ago, Mr. Brignull started a site called darkpatterns.org to call attention to the practices....

Jeff Domansky's insight:

Dark patterns, manipulations, evil design and other bad online marketing tactics. A The New York Times must-read for marketers and PR pros. 9/10

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Will the Real Marketing Strategy Please Stand Up?

Will the Real Marketing Strategy Please Stand Up? | Public Relations & Social Marketing Insight | Scoop.it

Social strategy. Digital strategy. Mobile strategy. Content strategy. Everyday we’re being urged to create a new strategy. But with all the chatter about new channels, it seems we may have lost sight of the concept of an overall Marketing Strategy. And this gap has huge implications for marketing effectiveness. The tactical programs we create need to rest on a single foundation, otherwise we’re just sending dollars out the door.

 

Case in point, the biannual CMO Survey just released by Duke University's Fuqua School of Business, the American Marketing Association and Deloitte revealed that “marketers are expected to nearly double their social media spending in the next five years even though most can't show the impact of social on their business.”

Ya’ll as we say here in Texas, social media, direct marketing, public relations, advertising, etc., are not strategies -- these are tactics, and each of these tactics can potentially be deployed to support any number of strategic options. Marketers, I issue you a call to arms, it’s time to get serious about marketing strategy.

 Marketing strategy, not a channel or touchpoint or tactic, is how your organization will achieve its mission. It is the critical link between marketing objectives and marketing programs and tactics. Your strategy selection (and just as importantly what is not selected) provides focus and enables your organization to concentrate limited resources on building core competencies that in turn create the sustainable competitive advantage needed to pursue and secure the best revenue opportunities....

Jeff Domansky's insight:

Laura Patterson urges marketers to think strategically, not just tactically and to recognize the differences.

Jasper Molina's curator insight, March 10, 2016 1:20 AM

Laura Patterson urges marketers to think strategically, not just tactically and to recognize the differences.

WikiBlinks's curator insight, March 13, 2016 3:12 AM

Laura Patterson urges marketers to think strategically, not just tactically and to recognize the differences.

AUplaisir's curator insight, March 14, 2016 7:53 AM

Laura Patterson urges marketers to think strategically, not just tactically and to recognize the differences.

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What Should Marketers Do Differently in 2016

What Should Marketers Do Differently in 2016 | Public Relations & Social Marketing Insight | Scoop.it
Complacency is not an option in today's marketplace. Changeable buying behavior, channel and technology proliferation, data profusion—these are just a few of the realities marketers face today that necessitate transformation.  Whether it's improving on marketing strategies that work or taking an entirely new approach, marketers must shake up their practices in 2016.


Knowing where to start or what's most essential to improve on can seem overwhelming with so many possibilities. So, DMN asked 15 marketing leaders to provide insight into what they think should marketers do differently in 2016 to attract, convert, and retain more customers. Here, their advice....

Jeff Domansky's insight:

15 pundits share what to look for in marketing in the year ahead.

Marco Favero's curator insight, January 23, 2016 5:55 AM

aggiungere la vostra comprensione ...

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Online Shopping Is Transitioning to a More Touchy-Feely Model | Re/code

Online Shopping Is Transitioning to a More Touchy-Feely Model | Re/code | Public Relations & Social Marketing Insight | Scoop.it

Customers want to feel how a product fits in their hand as well as how it fits into their lives. In short, they want to experience a human connection. Every step from the initial introduction of a product to the walk-through of its final setup needs to be engaging and (ideally) enjoyable both in-store and online.


Within the next five years, any vendor with a large offering of premium products will have to provide this immersive experience or risk being put out of business by companies that do....

Jeff Domansky's insight:

One of the challenges ahead for marketers is to meet the needs of consumers to touch and feel products before they buy online. A big challenge indeed.

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5 New Ways to Launch Your Product

5 New Ways to Launch Your Product | Public Relations & Social Marketing Insight | Scoop.it

The average American family uses about 150 products, according to marketing consultant Jack Trout. When you consider that supermarkets today carry close to 47,000 items, it makes you wonder where that leaves the other products vying for space in American kitchens.


Consumers are notoriously tough to convert, and getting their attention is a challenge. For CPG brands, this all adds up to an incredibly tough environment for new product launches.In fact, launching a CPG product is among the most difficult business endeavors facing brands today. It requires a rigorous cross-channel strategy to differentiate the product and encourage consumers to give it a try. In other words, successfully bringing a new product to market demands a relevant brand marketing conversation.


Making sure that conversation goes as planned requires expertise and an understanding of the latest and greatest tools and strategies. Here are five tips for successful product launches from the experts at Product of the Year....

Jeff Domansky's insight:

Word of mouth, cross branding and integration are the marketing ways to success. Good read.

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New Social Media Research Shows What People Expect From Brands

New Social Media Research Shows What People Expect From Brands | Public Relations & Social Marketing Insight | Scoop.it

Getting customers to develop affinity with a company turns them into the “fully engaged” customer. Gallup recommends companies shoot for this in the customer-centric economy.


Our data reveal that a customer who is fully engaged represents an average 23% premium in terms of share of wallet, profitability, revenue, and relationship growth compared with the average customer. In stark contrast, an actively disengaged customer represents a 13% discount in those same measures....

Jeff Domansky's insight:

Are you wondering what consumers expect from brands when it comes to social media? A series of new reports answers this question. Recommended reading. 9/10

Marco Favero's curator insight, May 10, 2015 5:06 AM

aggiungi la tua intuizione ...

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5 New Challenges For Tomorrow's Global Marketing Leaders

5 New Challenges For Tomorrow's Global Marketing Leaders | Public Relations & Social Marketing Insight | Scoop.it
In a global world, brands need to speak a lot of different customers’ languages. And, as mobile, social and software increasingly break down traditional communications borders to transform how brands communicate with consumers, marketing leaders are facing new strategic challenges as they look to develop global marketing fluency....
Jeff Domansky's insight:
In a global world, brands need to speak a lot of different customer languages. Here's what marketing leaders need to know.
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Transparency Is The New Black

Transparency Is The New Black | Public Relations & Social Marketing Insight | Scoop.it

With knowledge being the currency of the future, and unbiased information more accessible than ever before, it’s not surprising to see that brands are embracing simplicity and transparency as pillars of their product, messaging, and marketing strategies. A notable shift from pre-digital strategies, where information was often obfuscated and protected, changing consumer sentiment is driving this change – and products are getting better.


Amazon Elements and Target Made to Matter are two great examples of this new approach. At their core, both focus on a fundamental understanding that consumers want to know what they are buying ... from the raw ingredients that go into the products and packaging to the overall environmental impact of the manufacturing and logistics processes. And because openness was embraced from the start, both deliver innovative ways for consumers to interact with that information – including full-featured online product specs as well as scannable product codes that deliver detailed package-level information. Beyond product content, both companies have also incorporated consumer feedback into the product development process, highlighting the importance of a more collaborative, inclusive brand experience....

Jeff Domansky's insight:

This is definitely a marketing trend to note. Recommended reading. 9/10

Momentum Factor's curator insight, January 9, 2015 12:33 PM

In an information economy, companies are finding  that brand simplicity and transparency are fast-becoming the standard, while the practice of obfuscating and hiding information rapidly diminishes.

Liza Viana's curator insight, January 11, 2015 9:57 PM

Consumers want to know what they're buying, so don't be afraid to tell them - straight up. Here's why it will help your bottom line...

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9 Ways to Improve Word-of-Mouth Communication | Cision

9 Ways to Improve Word-of-Mouth Communication | Cision | Public Relations & Social Marketing Insight | Scoop.it

You may be surprised to learn that only 7 percent of word-of-mouth communication happens online. (WoM) is information passed between a non-commercial communicator and a receiver concerning a brand, product or service. 


Seven percent.This is a pretty shocking statistic, and I didn’t want tobelieve it. So I looked through the footnotes of Wharton Professor Jonah Berger’s book Contagious: Why Things Catch On, and looked into the study that this statistic comes from. It turns out that it was really well-constructed research.


If this is true, how do PR practitioners navigate from their brave new digital world back to the grassroots? How do we compel our audience to talk about our products, services and people? How do we create buzz? This is what I want to explore in this post....

Jeff Domansky's insight:

Only 7 precent of word-of-mouth communications occurs online. How can you spark offline conversations about your brand? Follow these nine tips from Cision.

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How to Market to Online Shoppers Based on Personality Types

How to Market to Online Shoppers Based on Personality Types | Public Relations & Social Marketing Insight | Scoop.it
Shoppers have always had different personalities. They are motivated to buy for all kinds of reasons, and their shopping strategies can be radically different.


In order to stay competitive in an increasingly challenging online ecosystem, marketers need to understand exactly what drives the behavior of the shoppers who frequent their online stores. Here are eight types of shoppers based on personality types and how marketers can provide the best online experiences to reach them...

Jeff Domansky's insight:

Eight shopper personas to help you market more effectively online. Good reading for marketers 8/10

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10 Important Stats Your Company Needs to Know About Providing Discounts | Convince and Convert

10 Important Stats Your Company Needs to Know About Providing Discounts | Convince and Convert | Public Relations & Social Marketing Insight | Scoop.it

The holiday shopping season is already here and that means it’s also discount season. However, whether you’re offering discounts on holiday specials or putting together your 2015 pricing plan, there are some helpful stats you should know about offering sales and markdowns. Let’s dissect 10 relevant statistics related to offering discounts...

Jeff Domansky's insight:

What's in a discount? Plenty and marketers need to know all about it.

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