Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Visitor conversion in traditional and online retail

Visitor conversion in traditional and online retail | Public Relations & Social Marketing Insight | Scoop.it

... Q. What senses are heightened online because some senses can’t be used online?


Very good question, indeed. I think, obviously, the visual senses are high. We have found this particularly with young people, the digital natives, young people who have grown up not knowing a non-digital world. They may not be as literate in the traditional sense as people of my generation, but they are visually very literate, indeed.


They are able to interpret visual imagery at much greater speed and often much greater accuracy than older respondents. It’s due to playing video games. It’s due to MTV; it’s due to having to process pop videos....

Jeff Domansky's insight:

How neuroscientific developments and research findings can be applied to online retail, e-commerce and Conversion Rate Optimisation.

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Trust Hacking

Trust Hacking | Public Relations & Social Marketing Insight | Scoop.it

We can shortcut the path to trust and sell more products by leveraging certain behavioral psychology principles called cognitive biases and heuristics. Cognitive biases and heuristics are mental models (sometimes irrational or flawed) used to reduce the time or energy for a task when making judgments.


While there are over 100 cognitive biases and heuristics, I want to focus specifically on ones that give your product instant trust in the eyes of the consumer.


Hence trust hacking.


But first, a warning: I am in no way promoting black hat persuasion tactics for the sole purpose of getting money from people. You must first have a good product that will genuinely help consumers. These tactics will help get your product into more of the right hands. If that is not you, stop reading right now. Onward....

Jeff Domansky's insight:

Six psychological triggers that can help you in your content marketing strategies.

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