Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Is Cognitive Technology the End of Marketing As We Know It?

Is Cognitive Technology the End of Marketing As We Know It? | Public Relations & Social Marketing Insight | Scoop.it

“Will artificial intelligence replace marketers in the near future?” This is the compelling question posted by Loren McDonald of IBM Watson Marketing.


Think about all the structured, repetitive and rules based tasks you might do on a regular basis as part of your job as a marketer.


They are all open to being completed by an AI service. Not only could they be completed by a computer, but they could be done faster and with fewer errors. That could free marketers up to spend time on managing even more programs without additional staff.


Now, if you’re wondering what roles and tasks are at risk, Loren shared this list:


- Easily repeatable


- Data-centric


- Tasks that improve with learning


- Rules drive tasks


- Reporting


- Customer and segment analysis


- Campaign automation


- Media buying


- Campaign testing...

Jeff Domansky's insight:

Lee Odden looks at the potential future impact of Artificial Intelligence like IBM Watson on marketing. Threat or opportunity?

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Marketing Automation is Only The Beginning: How Algorithms and Artificial Intelligence Will Disrupt Marketing Forever

Marketing Automation is Only The Beginning: How Algorithms and Artificial Intelligence Will Disrupt Marketing Forever | Public Relations & Social Marketing Insight | Scoop.it

...Marketing automation platforms save time, improve efficiency, increase productivity, and help manage big data. They give companies unprecedented abilities to understand buyers, identify opportunities, track campaign performance, and link marketing activities to business outcomes.


But they do not provide insight into the billions of bits of data being created as consumers move from screen to screen and interact online and offline with brands. According to IBM, 90 percent of all data in the world is less than two years old. Humans are not programmed to keep up. And yet, turning data into intelligence, intelligence into strategy, and strategy into action remains largely human powered. 


What inevitably comes next are marketing intelligence engines that process data and recommend actions to improve performance based on probabilities of success. Think about it. Are we really that far off from an automated marketing strategy in which the marketer's primary role is to curate and enhance algorithm-based recommendations rather than to devise them?...

Jeff Domansky's insight:

Paul Roetzer looks at marketing automation, how it gives us the ability to maximize the ROI of marketing campaigns and personalize the customer experience. Stay tuned he says. This is only the beginning.


Thoughtful reading about the disruption coming soon in marketing. 9/10

Gonzalo Moreno's curator insight, August 20, 2014 3:27 AM

Thank god humans will keep behaving stupid, eventually!
Thus, only other stupid humans (AKA Marketers) will be able to predict and turn that into actions and strategies!

 

...I don't see marketers' future as sad and boring as accountants'!
:-P

Ben Ricchio's curator insight, August 20, 2014 9:00 AM

Interesting to consider we've only scratched the surface of digital marketing...

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The 10 Most Important Attributes of a Content Marketing Maven

The 10 Most Important Attributes of a Content Marketing Maven | Public Relations & Social Marketing Insight | Scoop.it

10 key skills that are elemental to the role of a marketing maven. A complete job description would include the following wish list. It is the goal of content marketing to build trust and brand loyalty in your key constituencies. This is done through articles, through videos, through blogs, visuals and social media engagement.

 

Finding someone to head your company’s internal content marketing efforts is extremely difficult because there are so many responsibilities under the content marketing umbrella and your marketing maven will need to possess a diverse skill set.

 

Below, I have focused on 10 key skills that are elemental to a this role. While it may be impossible to find a single person will all of the following skills, a complete job description would include the following wish list....

Jeff Domansky's insight:

This was a really interesting article that highlights how the marketing role has changed and how challenging it is to play this role and to recruit talent with this expertise.

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Just when marketers thought things couldn’t change any more, this report shows they will

Just when marketers thought things couldn’t change any more, this report shows they will | Public Relations & Social Marketing Insight | Scoop.it

CMOs have been grappling with the emergence of new technologies such as social, mobile and other digital channels over the past five years. The challenge — and perhaps opportunity — is about to go into overdrive over the next five years. Now, CMOs will have to grapple with the added complication and explosion of the Internet of Things (IoT), artificial intelligence and virtual reality technologies — technologies that will dramatically transform how buyers engage with brands.


If you lose their interest, buyers can switch brands or cut the cord with a keystroke. Marketers need to be listening and responding, not just in every channel, but in every place and every moment.


But what does this mean in practice?


The path to 2020: Marketers seize the customer experience


Marketo turned to the EIU to help with the answer. EIU surveyed nearly 500 CMOs and senior marketing executives around the world to learn what these experts thought about the technologies and customer trends that are most likely to change marketing over the next five years....

Jeff Domansky's insight:

Do you possess a single view of your customer that includes their mobile interactions and behavior on the Internet of Things? Columnist Sanjay Dholakia describes new research that shows that the time to prepare is now.

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This Ad Exec Quit His Job In Disgust Over Oreo's Super Bowl Tweet

This Ad Exec Quit His Job In Disgust Over Oreo's Super Bowl Tweet | Public Relations & Social Marketing Insight | Scoop.it

Advertising executive Andrew Teman wrote a blog about why he's dropping out of the game because of Oreo's infamous Super Bowl blackout tweet...


....Real time marketing has become the "it" thing in advertising. Minutes after the royal baby's birth, a slew of marketers tweeted out pre-packaged images and messages "spontaneously" reacting (and capitalizing) on the moment.


Teman continues: "In bestowing this award on this piece of work, we’re actually exposing a really sad truth. That the advertising industry has become so top-heavy with cost and process and approvals and meetings and waste, that the idea of just making a simple image, and deploying it to a simple platform at an opportune moment, is considered at this point to be ground-breaking."...

Jeff Domansky's insight:

Heartfelt or publicity ploy? My feeling is social has changed the PR/ad/marketing game. Innovate or fail.

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