Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Understanding The True Attribution Value Of Your Content Marketing | Newscred Blog

Understanding The True Attribution Value Of Your Content Marketing | Newscred Blog | Public Relations & Social Marketing Insight | Scoop.it

There are many metrics that are easy to measure when it comes to content marketing: pageviews, time on site, bounce rate, etc. But when it comes to lead generation, proving attribution and ROI on your content is tough. And we’re not talking about overcooked beef tough. What we’re talking about here is more like bringing Matt Damon home from Mars tough.

But fear not – there’s a readily available tool in your marketing toolbox right now that can help you track attribution from your content easily, quickly, and with actionable results!

What I’m talking about is a powerful, but often underused tool in Google Analytics called Assisted Conversions.

So hold on tight, it’s about to get attribution-y in here....

Jeff Domansky's insight:

Very useful guideline to setting up assisted conversions in your Google analytics account. It will give you ROI measurement capability.

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5 Need-to-Measure Ecommerce Metrics to Scale Like the Big Box Retailers

5 Need-to-Measure Ecommerce Metrics to Scale Like the Big Box Retailers | Public Relations & Social Marketing Insight | Scoop.it

In other words, legacy brands do have a leg up on smaller retailers when it comes to ecommerce and it’s in the amount of intelligence they are using to drive conversions and increase revenue.

That said, data and analytics should be democratized throughout the ecommerce space, and no, Google Analytics isn’t enough. Your big box competitors aren’t simply monitoring new and repeat visitors, or from where their web traffic comes. No, they are using enhanced ecommerce analytics to push visitors down a purchase funnel from the moment they land on the site.

Below, the top metrics these retailers are using and how you should be using them, too....

Jeff Domansky's insight:

With the right metrics, the little guy can compete with the big online retailers. Here's how.

Keystone Software's curator insight, April 17, 2015 10:38 AM

A well-written introduction to some essential e-commerce metrics.

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The Secret to Destroying Your Marketing Career, In One Chart

The Secret to Destroying Your Marketing Career, In One Chart | Public Relations & Social Marketing Insight | Scoop.it

Of course we don’t want you to destroy your career. But if you were truly hell-bent on it, we know just how to do it.Don’t measure ROI. Seriously, don’t. Only good things happen when you do.


According to the 2014 State of Inbound survey, marketers that measure ROI are 12X more likely to generate a greater return year-over-year than a lower return. In other words, simply the act of measuring ROI correlates with positive results....

Jeff Domansky's insight:

Joe Chernov and why not measuring marketing ROI is a huge mistake.

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9 Data Sets Every Ecommerce Company Should Measure

9 Data Sets Every Ecommerce Company Should Measure | Public Relations & Social Marketing Insight | Scoop.it

To see big wins in e-commerce today, entrepreneurs need to cover all of their bases, from organic SEO to mobile advertising.


Analytics tools can create a pretty detailed snapshot of where your business stands — too detailed, in some cases.


Curious about which metrics really matter, we asked a panel of successful e-commerce entrepreneurs which pieces of data they measure regularly and what it tells them about their overall strategy. Their best answers are below....

Jeff Domansky's insight:

Great addition to any marketer's metrics toolobox.

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Dirty Secret: Social Media Analytics Are Failing Marketers | Newscred

Dirty Secret: Social Media Analytics Are Failing Marketers | Newscred | Public Relations & Social Marketing Insight | Scoop.it

“Measuring KPIs depends hugely on the client and their specific goals,” says Mangiaforte. “We also go deeper for clients, identifying and reporting on the number of influencers who participate in campaigns and breaking down their demographics to give our clients an enormous amount of intelligence about their social audience.” She completes this measurement through a mix of proprietary software and tools such as Keyhole and on-platform analytics, using this assortment of tools to, “identify influencers and measure their impact in terms of reach and engagement once we deploy them for our clients.”

It is important to consider the big picture when choosing the specific data to collect. Ask yourself, does this directly contribute to my company’s bottom line? How can we correlate brand awareness to lead generation or conversions? Once you have taken a step back to establish priorities, you can take a deeper, more informed dive into the data that matters most – ultimately, benefitting you and your team. Collecting data points for data’s sake isn’t going to solve anything....

Jeff Domansky's insight:

Useful tips on how to measure what matters in social marketing.

Philippe Hassel's curator insight, August 25, 2015 9:39 AM
"Decode the Verbiage"  est aussi un frein à l'analyse...
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A Quick and Easy Content Marketing ROI Tip Sheet

A Quick and Easy Content Marketing ROI Tip Sheet | Public Relations & Social Marketing Insight | Scoop.it

It’s easy to get overwhelmed by all of the information at our fingertips and get distracted by vanity metrics. Be honest, is page views really the most important thing for you to look at?)


So what should we be paying attention to? Which metrics matter more than others? And how do you measure the true business impact of your content?


Ultimately, it’s about the bottom line. All of the traffic in the world doesn’t mean much if you aren’t getting any new customers out of it.


Here’s a roundup of the core metrics that content marketers should keep an eye on if they want to know whether their content marketing is truly paying off....

Jeff Domansky's insight:

Must-read look at which metrics matter in content marketing.

Steve Cassady's curator insight, October 12, 2014 1:54 PM

Solids Points on what to track and how to measure your content marketing ROI

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Measure Social Media ROI like SAP, H&R Block & Humana #SMMW14

Measure Social Media ROI like SAP, H&R Block & Humana #SMMW14 | Public Relations & Social Marketing Insight | Scoop.it

Learn how successful marketers from big brands measure social media ROI in this blog post from the TopRank Online Marketing Blog.


... What Are The Top 3 Data Points That You Measure?


Lewis: Cost per impression and cost per conversion are the two main metrics that we measure because we want to know how we’re impacting awareness. We also want to know how social is influencing the customer journey and where the social touch points occur along the marketing funnel.


Nick: We measure cost per impression, cost per engagement, pipeline touch, and response time. We regularly send the C-suite a simple report and only show them detailed statistics if they have questions. We found that it was best to make the report simple and easy for people to digest.


Scott: We primarily measure social ROI by net promoter score and customer satisfaction score. (Net Promoter Score, or NPS is how likely are you to refer our company on a scale from 1 to 10.)


We measure NPS because the top of funnel stuff is squishier. The metaphor that we use is that we want to use social media to pass the customer the ball so that they can pass it through the funnel. We also want to know where the customer first touched us in their conversion journey and track them all the way through....

Jeff Domansky's insight:

Here's a good look at how brands measure their social media ROI.

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