Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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How to Manage Big B2B Data

How to Manage Big B2B Data | Public Relations & Social Marketing Insight | Scoop.it

So you're ready to take on the next game-changing business to business (B2B) marketing analytics project… maybe setting up some marketing tests, perhaps testing a predictive response?...


Accurately tracking customers is critically important to the operations of Sales, Marketing, and Services. However, the business can realize much more value if customer data is linked across the company, helping you to really understand your business by enabling…

-  Tracking of new customers, to understand where the business is growing

-  Cross-selling opportunities

-  Customer models and segmentation

-  Unambiguous marketing lead lists that tie to sales responsibilities

-  Predictive models that prioritize customers for upgrades and renewals

-  Customer lifetime value analysis calculations...

Jeff Domansky's insight:

What's practical in B2B data and measuring what matters.

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As marketers admit digital shortcomings, is the digital economy really as vibrant as portrayed?

As marketers admit digital shortcomings, is the digital economy really as vibrant as portrayed? | Public Relations & Social Marketing Insight | Scoop.it

...What is getting lost in all this digital hype (or not), is that marketing is a layered set of objectives, messages and channels. The marketing guru Philip Kotler defined the product at three levels: its core proposition, the supporting benefits, and the ancillary elements such as distribution. One leading media buyer explained to me recently that his company now plans around sixteen different channels, each with a different objective. And each must reflect the overall brand concept, while demonstrating the (dreaded) ROI to the client.


One of the attractions with digital is that is measurable, but one must ask (and this is part of the challenge being put up by the marketers) are we measuring the right thing? Fantastic that 10 per cent of users click through, but if the number of users is only 20 per cent of those that could be reached through conventional means, does the math ad up?...

Jeff Domansky's insight:

All about measuring what matters when it comes to social media.

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Social Media ROI: It’s Possible With These 7 Metrics

Social Media ROI: It’s Possible With These 7 Metrics | Public Relations & Social Marketing Insight | Scoop.it

When you know more, you can do more. Social Media’s ROI can be tracked. But keep in mind that tracking is only the measurement of the result of your efforts. You must be able to tie those results back to your objectives to get real return on investment.The following are Facebook objectives and results we track here at Kruse Control on a weekly basis...

Jeff Domansky's insight:

Does your social media measure up? You'll never know unless you start measuring what matters.

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The 5 Best Tools for Measuring Social Media Performance - AudienceBloom

The 5 Best Tools for Measuring Social Media Performance - AudienceBloom | Public Relations & Social Marketing Insight | Scoop.it

Social media sites like Facebook, Twitter, Pinterest, LinkedIn and Google+ have become the epicenter of marketing campaigns for many businesses.


According to Social Media Examiner, “83% of marketers indicate that social media is important for their business.” While the act of posting content and interacting with followers is important, it’s even more important to measure the performance of your overall campaign. Doing so should ultimately help fine-tune your efforts, minimize mistakes and increase exposure. 

Jeff Domansky's insight:

Here's a list of techniques and five useful tools to measure your social media results.

Landon Schubert's curator insight, October 3, 2013 10:59 AM

I found this fairly insightful in light of just discussing social media in class. It is interesting to see just how helpful or pointless these platforms can be based on their strategic uses for the company.