Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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CNN's Don Lemon Laments "Media Spectacle" At Michael Brown's Funeral (While Broadcasting From Funeral) - Daily Surge

CNN's Don Lemon Laments "Media Spectacle" At Michael Brown's Funeral (While Broadcasting From Funeral) - Daily Surge | Public Relations & Social Marketing Insight | Scoop.it

As Their Ratings Skyrocket, CNN's Don Lemon Laments: Michael Brown Funeral Should Be More than "Media Spectacle"


Today was Michael Brown’s funeral. #MikeBrownFuneral was a top trend on Twitter. Multiple media outlets live streamed the service. Al Sharpton eulogized. At least three Obama administration officials attended. The Nation of Islam covered crowd control. Countless celebrities and entertainers were in attendance, and t-shirts were sold.


One thing is clear: Trumped by the politics of self-interest and ratings-boosting media narratives, Michael Brown’s death stopped being about Michael Brown almost immediately after he was pronounced dead....

Jeff Domansky's insight:

"Don Lemon tweeted about taking a “break from twitter today in respect for parents & lives lost. Not choosing sides.” He tweeted that with a picture of him hugging Michael Brown’s motherHashtag: #FAIL ", writes Jerome Hudson. 


Loaded with bitter irony, this post is recommended reading for those who follow journalism.

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'I Think Google's Pretty Dangerous and Thuggish. I’ve Always Said That.'

'I Think Google's Pretty Dangerous and Thuggish. I’ve Always Said That.' | Public Relations & Social Marketing Insight | Scoop.it

Kara Swisher, outspoken tech journalist, has a lot on her mind....


And then there’s you, whose wife, Megan Smith, is a VP at Google. I don’t have her money. Any of it. Which, I know, is stupid—she has a lot. We split everything 50/50. I went out of my way not to take her money because I wanted to make a point: I take it seriously. I don’t write about Google except to insult the company. Someone actually said once that I’m in the camp for Google, so I sent them my pieces, and they said, “You must have problems in your marriage because you’re so mean to Google.” I was like, “I do not, but thank you so much.” They were like, “Seriously, you could be nicer; they are pretty fantastic,” and I was like, “Not to me. I think they’re pretty dangerous and thuggish.” I’ve always said that...

Jeff Domansky's insight:

Kara Swisher takes no prisoners in high-tech journalism.

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NBC blasted for misleading (or worse) account of phone, PC hacking in Sochi

NBC blasted for misleading (or worse) account of phone, PC hacking in Sochi | Public Relations & Social Marketing Insight | Scoop.it

Critics charge that the NBC News report that your smartphones and computers get hacked the minute you arrive in Russia is erroneous and misleading.


... In Procter’s view, the most misleading part of Engel’s report is that none of what happened to the new MacBook Air (sigh) and smartphone used for his experiment required the user or the bad guys to be in Russia at all. Far from the hackers targeting his devices, he invited them in by clicking on questionable links — something any halfway accomplished PC user would not do.


Meanwhile, cybersecurity expert Robert Graham of ErrataSec proclaimed the program “100 percent fraudulent”, saying the ”hack” happened because of the Olympic-themed websites visited, not their location.


A friend working in the video trailers in Sochi said the NBC report is a huge topic of conversation there — and not in a good way:

“They sacrificed two new laptops and a smartphone to demonstrate how quickly hackers will seize your devices here. It was complete sensationalism. They steered the computers to known honeypots and pretty much invited the hackers onboard. I only know of one person who had any trouble. Her AOL Mail account was hacked after arriving here. My response: AOL? Who still uses AOL? Was your password PASSWORD? WTF?”...

Jeff Domansky's insight:

The ethical journalism soap opera continues over Richard Engle's NBC report on computer hacking in Sochi.

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How breaking news is breaking us: The rush to report Philip Seymour Hoffman’s death

How breaking news is breaking us: The rush to report Philip Seymour Hoffman’s death | Public Relations & Social Marketing Insight | Scoop.it

News of a celebrity's death can now spread across Twitter before the family's informed. That doesn't mean it should.


Philip Seymour Hoffman died yesterday. This was the first and only thing we were told. Arguably, we were told too soon. The news came via a tweetfrom the Wall Street Journal, preceded by that all-too-familiar word, “Breaking.”


But aside from the text of the tweet itself, there was no additional reporting to verify the announcement. That would come approximately 17 minutes later. In the interim, the news went viral. Online publications were willing to believe the Wall Street Journal before it posted a news brief to corroborate its tweet, but prefaced its own writeups and retweets with disclaimers like, “no confirmation yet, but …”


Readers were also reticent as they sent the news further into the world, asking, “Is anyone else reporting this?” Some expressed their hopes that the news was a hoax....

Jeff Domansky's insight:

Salon looks at the challenge of reporting celebrity deaths and the speed of the internet with the need for closer consideration of ethics. It's an important debate.

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MH17: how Storyful’s ‘social sleuthing’ helped verify evidence

MH17: how Storyful’s ‘social sleuthing’ helped verify evidence | Public Relations & Social Marketing Insight | Scoop.it

Ben Cardew: Stories such as the shooting down of the Malaysia Airlines plane show the importance of checking Twitter and YouTube content.


In the aftermath of an event as tragically uncertain as the MH17 plane disaster, amid claim and counterclaim about who was responsible, it becomes ever more important for news organisations to verify the validity of material on social media.


This is where social news agency Storyful and its Open Newsroom  come into their own. The Dublin-based company – acquired by News Corp for €18m in December 2013 – specialises in finding and verifying news content on social media. Open Newsroom, which Storyful launched on Google+  in June 2013, is “a real-time community of news professionals” whose objective is to “debunk, fact-check, clarify, credit and source” information around big news stories....

Jeff Domansky's insight:

Verification is a challenge for journalism and citizen journalists alike.

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Did A Twitter User Convince CNN Host Don Lemon To Bring Up 'The Supernatural'?

Did A Twitter User Convince CNN Host Don Lemon To Bring Up 'The Supernatural'? | Public Relations & Social Marketing Insight | Scoop.it

Don Lemon's suggestion Sunday night that "supernatural" events may have been involved in the disappearance of the Malaysia Airlines left a lot of people with the same reaction: Where did that come from?


Don Lemon's suggestion Sunday night that "supernatural" events may have been involved in the disappearance of the Malaysia Airlines left a lot of people with the same reaction: Where did that come from?


A glance at the CNN anchor's Twitter feed might offer a clue. On Sunday, Lemon received a pointed message from a user under the handle @curryslap, who said he wanted "one of you dam media people" to "discuss the remote possibility of something super natural."...

Jeff Domansky's insight:

The only thing "supernatural" about the news coverage was poor judgement by the producers. A credibility hit for CNN and the danger of producing news driven by social media.

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Errata Security: That NBC story 100% fraudulent

Errata Security: That NBC story 100% fraudulent | Public Relations & Social Marketing Insight | Scoop.it

On February 4th, NBC News ran a story claiming that if you bring your mobile phone or laptop to the Sochi Olympics, it'll immediately be hacked the moment you turn it on. The story was fabricated. The technical details relate to going to the Olympics in cyberspace (visiting websites), not going to there in person and using their local WiFi.


The story shows Richard Engel "getting hacked" while in a cafe in Russia. It is wrong in every salient detail.

1. They aren't in Sochi, but in Moscow, 1007 miles away.

2. The "hack" happens because of the websites they visit (Olympic themed websites), not their physical location.

3. The results would've been the same in America.The phone didn't "get" hacked; Richard Engel initiated the download of a hostile Android app onto his phone. [update here] and he had to disable the security on the phone to do it...

Jeff Domansky's insight:

Robert Graham calls BS on the fraudulent NBC story by Richard Engel about Russian hacking. No wonder public trust in media is dropping.

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The best and worst media errors and corrections in 2013 | Poynter.

The best and worst media errors and corrections in 2013 | Poynter. | Public Relations & Social Marketing Insight | Scoop.it

Error of the Year: ’60 Minutes’ Benghazi report


As is often the case with Error of the Year, the award is given partly because of the mistake itself, and partly because of the mistake’s fallout.


In late October “60 Minutes” aired a report that called into question the official version of what happened when the U.S. diplomatic compound was attacked in Benghazi, Libya. At the core of the story was a source, Dylan Davies, who worked as a security contractor for the State Department. Davies had a book coming out that purported to share new facts about what happened that night, and what he did.


Problem one: he lied to the show about what he did and saw, thereby making a core piece of evidence in the “60 Minutes” counter-narrative false and undercutting the entire segment...

Jeff Domansky's insight:

Many times during the past year, truth was the victim in high-profile reporting screw ups. Read 'em and weep.

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