A few years ago, my team and I were launching a leadership development program for a client. Just before we launched the pilot program, the company was hit with a high-profile scandal. A couple of rogue executives were caught playing around with the company’s finances and millions of dollars went missing. The ensuing scandal rocked this once-great company, leaving its reputation in tatters. The executives were charged.
When we kicked off the pilot session a few months later, the scandal quickly became the elephant in the room. It was clear the participants needed a forum to express their personal views on those events. We could feel their deep-seated anger, and we realized we had to bring it out into the open.
The challenges of reputation management after a scandal reach far and wide. Interesting study from the Harvard Business Review implies that even those who had nothing to do with a scandal get tarnished. The implications for corporate and personal reputation management are huge. Recommended reading. 9/10