Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Turns Out There Are Only Four Types Of Personalities

Turns Out There Are Only Four Types Of Personalities | Public Relations & Social Marketing Insight | Scoop.it

A new European study on human behaviour suggests that people can be divided into one of four main personality types — with 'Envious' being the most common.

The new research, carried out by a team of researchers from Universidad Carlos III de Madrid and the universities of Barcelona, Rovira i Virgili and Zaragoza, Spain, presented 541 volunteers with hundreds of social dilemmas and asked them to report on what they would do in each situation.

Participants had to make decisions based on individual or group interests, which would lead to either collaboration or conflict with others.

The decisions also had different consequences depending on what another participant involved decided to do, with Anxo Sánchez, one of the authors of the study explaining, "Those involved are asked to participate in pairs, these pairs change, not only in each round, but also each time the game changes. So, the best option could be to cooperate or, on the other hand, to oppose or betray ..... In this way, we can obtain information about what people do in very different social situations."

The researchers then created a computer algorithm to analyze the responses and classify participants into personality groups based on their behaviour.

The results showed that the majority of the participants — 90 per cent — could be divided into just four basic personality types, Envious, Trusting, Optimistic, and Pessimistic.

Jeff Domansky's insight:

Which of four personality types are you according to a new Spanish research study? Envious, Trusting, Optimistic or Pessimistic. Marketers take note ;-)

Nadene Canning's curator insight, September 22, 2016 3:13 AM

Which of four personality types are you according to a new Spanish research study? Envious, Trusting, Optimistic or Pessimistic. Marketers take note ;-)

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Adults 50+ Now Dominate All Consumer Spending — Medium

Adults 50+ Now Dominate All Consumer Spending — Medium | Public Relations & Social Marketing Insight | Scoop.it

The holiday season is once again upon us and this year marketers have an unprecedented opportunity to blow their sales out of the water. For the first time in history, consumers over 50 make up the majority — 51 percent — of all of consumer spending according to just-released data from the U.S. Consumer Expenditure Survey.


While marketers are preoccupied with Millennials — who became the biggest adult age demo this year — consumers over 50 control 70 percent of our country’s wealth, making them a significantly greater holiday sales opportunity than their kids.


One might expect that 50+ would account for the majority of health (63%) and insurance (68%) expenditures. However, when it comes to buying for everyone on their holiday lists, consider that people 50+ are now responsible for 51 percent of all entertainment spending as well as 57 percent of big ticket items such as new cars and trucks....

Jeff Domansky's insight:

Some very surprising research and insight into consumer spending and how age 50+ consumers control the majority – 51% of spending. Definitely an eye-opener for those millennial-only marketers.

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Oreo Thins Paradox – Why People Pay More For Less

Oreo Thins Paradox – Why People Pay More For Less | Public Relations & Social Marketing Insight | Scoop.it

The press is replete with doubters. A prominent NPR host complained about whether or not he would be able to engage in the famous Oreo “twist, lick, and dunk” ritual.


ABC News even conducted a side-by-side comparison of the two cookies rating them on size, twistability (the thin ones broke 75% more often), dunkability (the thin ones took 18 seconds longer to get appropriately soaked), nutrition (the thin ones fared only slightly better), and taste (the regular ones had more of a nice chocolatey taste), with the original version clearly coming out on top.


On top of that, the new Oreo Thins—albeit the company doesn’t talk about it—comes with a 42% price premium over the regular “double-stuffed” Oreo cookies (i.e., a pack of Oreo Thins weighs 10.1 ounce and is priced at $5.49, a regular Oreo pack weighs 14.3 ounce and is priced at $5.49).


So would people buy the over-priced, under-stuffed new Oreo Thins? We think chances are that many people will; here’s why....

Jeff Domansky's insight:

Will people pay more for less when it comes to Oreo Thins cookies? Understanding STOP signal modulation in consumer behavior from Psychology Today.

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Yet More Evidence Women Are Smarter

Yet More Evidence Women Are Smarter | Public Relations & Social Marketing Insight | Scoop.it

What's important to understand about attribute framing is that it's entirely irrational and easily bleeds into stupid decision making.


Taking the soap example, consumers might favor soap sold as "95% Pure" over soap sold as "Only 1% Impure" even though the latter is the superior product. That's why advertisers and marketers can (and do) use attribute framing to create preference for inferior products.


So here's the kicker. The study unexpectedly revealed that male great apes were more susceptible to attribute framing than females. In other words, men are more likely than women to make an irrational (i.e. dumb) decision based upon attribute framing....

Jeff Domansky's insight:

Apes and my wife agree: women are smarter .

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Itamar Simonson: Why Do Consumers Ignore Personalized Offers?

Itamar Simonson: Why Do Consumers Ignore Personalized Offers? | Public Relations & Social Marketing Insight | Scoop.it

Consumers love a deal, and even more so if it’s customized just for them, right? Not so fast, says Itamar Simonson, a marketing professor at Stanford Graduate School of Business. Simonson has found that rather than being enticed by them, consumers are skeptical of those personalized offers that flood their inboxes.


His research, “Beating the Market: The Allure of Unintended Value,” was published in December 2013 in theJournal of Marketing Research.


Marketers have long assumed that touting a promotion as “customized,” “based on your past purchases” or “especially for you” will persuade customers that the product will fit better, fulfill more needs or otherwise prove more satisfying than others. But “telling consumers that an offer is tailored for them can backfire” and lower the chance that they’ll bite, writes Simonson, who co-authored the study with Aner Sela of the University of Florida and Ran Kivetz of Columbia Business School....

Jeff Domansky's insight:

Very surprising study and worth noting for marketers. New research says customized deals often backfire.

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How Branding and Packaging Affect the Way Consumers Trust Food

How Branding and Packaging Affect the Way Consumers Trust Food | Public Relations & Social Marketing Insight | Scoop.it

Today more than ever, food has become one of the most important—and discussed—choices among U.S. consumers. Since food purchases are heavily influenced by trust, Boston-based consultancy C Space released a study exploring customers' perceptions. "In today's marketplace, consumers are more actively engaged than ever in choosing what foods to buy and what brands to buy them from," said Alan Moskowitz, director at C Space.


"Given the speed that information travels, brand trust can increase or erode very quickly in consumers' minds. For brands, staying close to their customers can help them stay in touch with evolving attitudes and help them collaborate with consumers on new products, packaging and marketing that earns or maintains trust."... 

Jeff Domansky's insight:

Trust is a huge issue for consumers and a big opportunity for brands, especially in the food business.

Accutech Packaging's curator insight, March 2, 2016 10:47 AM

Trust is a huge issue for consumers and a big opportunity for brands, especially in the food business.

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90% of Shoppers Say Price Lures Them to Leave a Store and Buy at a Different Retailer - Retail TouchPoints

90% of Shoppers Say Price Lures Them to Leave a Store and Buy at a Different Retailer - Retail TouchPoints | Public Relations & Social Marketing Insight | Scoop.it

More than 90% of shoppers say price is the top reason they buy an item from a different retailer after visiting a store without making a purchase, according to research from Cognizant. As many as 55% of shoppers leave and go to another retailer’s store if they feel the price of an item is too high.


When it comes to retailers that offer the lowest prices, there are still plenty of reasons consumers can be turned off from making a purchase. Almost half (48%) of shoppers say convenience is the top reason they will not shop at the lowest price retailer. Additionally, 32% of these shoppers prefer loyalty programs at other retailers, while 31% will shop at retailers with a better return policy....

Jeff Domansky's insight:

Price? It matters or buyers go elsewhere. Check out several of the other metrics from this research report.

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RetailWire Discussion: Amazon can be stopped

RetailWire Discussion: Amazon can be stopped | Public Relations & Social Marketing Insight | Scoop.it

Technology isn't simply something that helps Young People get something done, i.e. make a purchase quickly and efficiently. Technology and interactive media play a role in identity formation and lifestyle. Online shopping doesn't do this for people. It's merely a convenience.


Yet a growing body of research indicates stores that fail to play an influential role within digital channels where young people pre-shop, socialize, and participate in virtual communities first, won't get the sale in the end.


Young People want to do more than consume; they want to co-create, participating in the emerging sharing economy. With the rise of the makers and locavore movements, and even seemingly niche trends like the resurgence of home-based and craft brewing, it's time retail environments built on active consumption....

Jeff Domansky's insight:

A recent study published in the Journal of Consumer Marketing concluded that Millennials are "less likely to purchase online compared to their older counterparts." Do you see a major shift from passive to active retail?

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Three recent examples of CPG and retail innovation

Three recent examples of CPG and retail innovation | Public Relations & Social Marketing Insight | Scoop.it

Sustained incremental growth in the consumer package goods (CPG) and retailing industries has never been more elusive. Consumer trends are leaning increasingly toward less processed, more health-conscious products. At the same time, traditional manufacturers and retailers are grappling with declining foot traffic and rapidly evolving e-commerce purchase options.


But some CPG and retail companies are working hard to stem the tide—putting the customer’s wants and needs first, so they can be smarter at anticipating the needs of today’s rapidly evolving tastes. Here are two recent examples of CPG companies and one retail enterprise that have successfully innovated by becoming customer-centric:...

Jeff Domansky's insight:

Several good marketing lessons from these consumer packaged goods case studies.

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