... Nearly 40% of CMOs do not think they have the right people and resources to meet their goals, says an Accenture report entitled “Turbulence for the CMO”. Martin Sorrell, the boss of WPP, the world’s biggest marketing and advertising group, says that since the 2008 financial crisis marketers have been elbowed aside by finance and procurement chiefs.
Dominique Turpin, the head of IMD, a Swiss business school, writes that “the CMO is dead”. Yet some have never felt perkier. With new digital tools marketers can reach the likeliest customers when they are most in the mood to buy.
Last summer Wall’s ice cream and O2, a mobile-phone network, teamed up to send advertisements to Londoners’ smartphones when temperatures climbed. When the weather cooled Kleenex, a brand of tissues, used Google search terms and health-service data to target ad spending to areas likely to suffer the most sneezes. Andy Fennell, the marketing boss of Diageo, a drinks firm, thinks this is “a golden era for brand builders”....
Note the great point that the brands favored by millennials are those that engage them most on social media. A valuable marketing take away.