Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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IoT, AI, Chatbots: Creative Ways Content Marketer Use New Technology

IoT, AI, Chatbots: Creative Ways Content Marketer Use New Technology | Public Relations & Social Marketing Insight | Scoop.it

We’re now at one of those times when an influx of new, emerging technologies is poised to change the way audiences consume content. Should brands take a risk and enter uncharted territories, or stay the course with what they do best, and see how things play out?

“Marketers’ best leverage exists when there’s a new audience that’s growing but not a lot of competition trying to reach that audience,” says Kipp Bodnar, Chief Marketing Officer, Hubspot. “When you invest in an emerging technology, you can be in front of a growing audience in a far less competitive landscape.”

That’s why as innovations like virtual assistants, artificial intelligence (AI), 360-degree live video, and others take shape, brand content creators are among the first to experiment.

Here’s a look at how forward-thinking brands are harnessing the latest technologies to deliver content....

Jeff Domansky's insight:

Interesting examples of technology and content marketing.

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B2B Beat: 12 Revealing Marketing Quotes from CES

B2B Beat: 12 Revealing Marketing Quotes from CES | Public Relations & Social Marketing Insight | Scoop.it

The 2017 edition of the Consumer Electronics Show, which concluded today in Las Vegas, featured boatloads of new technologies, driverless cars full of new technologies. Many of these advances, particularly Artificial Intelligence, Augmented Reality, and Virtual Reality, have great appeal to marketers.


AI, AR, and VR are poised to be transformative technologies for marketers — if not right this minute. For the most part, aside from some tentative and necessary experimentation, marketers remain focused on what can help them immediately.


This cross section of 12 quotes from the CES sessions indicates that marketers, for now, will pay more attention to more familiar acronyms, such as CM (content marketing); DDM (data-driven marketing); and CX (customer experience) than to AI, AR, and VR:...

Jeff Domansky's insight:

12 quotes from the Consumer Electronics Show show that marketers are intrigued by new technologies such as AI, AR, and VR, but are hesitant to invest heavily in these nascent technologies right now.

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50 Corporate Chatbots Across Industries Including Travel, Media, Retail, And Insurance

50 Corporate Chatbots Across Industries Including Travel, Media, Retail, And Insurance | Public Relations & Social Marketing Insight | Scoop.it
Chatbots — AI-enabled messaging programs that respond to text-based requests — are the latest innovation that startups and corporations are using to serve existing customers and bring in new ones. Companies across a wide variety of industries are building these tools on popular messaging apps like Facebook Messenger, Slack, Kik, and Hipchat, as well as on their own websites and apps. Some are even available by text, to help users do things like fight parking tickets, respond to customer service inquiries, and order tacos.

This is by no means an exhaustive list, so if you see we’re missing a chatbot that’s currently up and running, please share the link with us in the comments section. We’ll add new, significant chatbots to the list over time.
Jeff Domansky's insight:

since we're already thinking about chatbots, CB insights has an excellent overview of companies that are already using chatbot technology in their business or customer service. I only hope when I order my next pizza I don't get a chatbot with attitude.

floursnotty's comment, September 8, 2016 11:24 PM
Thats interesting
floursnotty's comment, September 8, 2016 11:24 PM

Thats interesting...
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The Essential Artificial Intelligence Glossary for Marketers

The Essential Artificial Intelligence Glossary for Marketers | Public Relations & Social Marketing Insight | Scoop.it

As Turing predicted, the concepts behind AI are often hard to grasp, and sometimes even more difficult recognize in our daily lives. By its very nature, AI is designed to flow seamlessly into the tools you already use to make the tasks you do more accurate or efficient. For example, if you’ve enjoyed Netflix movie suggestions or Spotify’s personalized playlists, you’re already encountering AI.

In fact, in our recent HubSpot Research Report on the adoption of artificial intelligence, we found that 63% of respondents are already using AI without realizing it.

When it comes to marketing, AI is positioned to change nearly every part of marketing -- from our personal productivity to our business’s operations -- over the next few years. Imagine having a to-do list automatically prioritized based on your work habits, or your content personalized based on your target customer writes on social media. These examples are just the beginning of how AI will affect the way marketers work....

Jeff Domansky's insight:

Is it AI or a real human? It's getting harder to tell and HubSpot helps marketers understand artificial intelligence in-depth.

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Virtual Reality, WordPress, & Web Design: What Does the Future Hold?

Virtual Reality, WordPress, & Web Design: What Does the Future Hold? | Public Relations & Social Marketing Insight | Scoop.it

Virtual reality promises massive changes to the way we experience and interact with technology. Despite that, VR has failed to burst into the mainstream. At least so far…But with cheap cardboard boxes that turn smartphones into virtual reality headsets and intrepid developers pushing for VR standards for web browsers, widespread virtual reality on the web is getting closer and closer.


In this post, I’ll dig into some of the implications of virtual reality on both WordPress and in web design in general....

Jeff Domansky's insight:

Here, we look at what technological innovations could be around the corner.

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