"Starbucks has several policies that both baristas and customers consistently misunderstand, which almost always ends with an unhappy patron. Seattle attorney Melody Overton identifies the four most confusing policies on her blog ..."
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consumer psychology
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Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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Scoop.it!
"Starbucks has several policies that both baristas and customers consistently misunderstand, which almost always ends with an unhappy patron. Seattle attorney Melody Overton has clarified the four most confusing policies in a recent post on her blog..." 
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Scoop.it!
"Workplace policies have consequences that go well beyond the bottom line ..."
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